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Arlington Heights Ford
Arlington Heights, IL
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,972 reviews
April 05, 2022
It was quick and easy to work will recommend victor villanueva to friends who need service on their vehicles... villanueva to friends who need service on their vehicles... More
by J.sancez4572
Employees Worked With
April 05, 2022
Very friendly , professional , quick and efficient process. Have purchased a Ford from this dealership. It was serviced with good attention. Thanks process. Have purchased a Ford from this dealership. It was serviced with good attention. Thanks More
by Yatin
Employees Worked With
Ikram Alam, Justin Silva
April 04, 2022
We came to buy our first mustang and service was great, so professional and straight to business. so professional and straight to business. More
by Estefanisolano96
Employees Worked With
April 04, 2022
I brought my car in for service and Ike was my service advisor. He was very nice and also patient with me. He answered all of my questions and thoroughly explained everything. advisor. He was very nice and also patient with me. He answered all of my questions and thoroughly explained everything. More
by Nanci
Employees Worked With
Ike Alam
April 03, 2022
We had a great car buying experience at this dealership. They listened to what we wanted, found options that worked with our budget and needs and above all did not pressure us to make the sale. We worked wi They listened to what we wanted, found options that worked with our budget and needs and above all did not pressure us to make the sale. We worked with Robert and Jose who were both knowledgeable, professional and friendly. We felt valued instead of just a sale. Would highly recommend! More
by sunaje11
April 03, 2022
he really helps you out with questions and he is there for you with answers. all employees at this location are helpful. they really make sure you buy the xar of your dreams. for you with answers. all employees at this location are helpful. they really make sure you buy the xar of your dreams. More
by elzbdll
Employees Worked With
Marco Saldana, Frank White
April 02, 2022
The same great service I’ve grown to expect ,done quicker than they said,plus they sent a nice coupon i could use and my favorite salesman Justin is back made the time go by even faster. than they said,plus they sent a nice coupon i could use and my favorite salesman Justin is back made the time go by even faster. More
by Anola
April 02, 2022
This is now my second car from Elliott Reichel! He is very honest (really) and fair. I couldn’t imagine doing business with anyone else for such an important purchase. I know I will be back again. He is very honest (really) and fair. I couldn’t imagine doing business with anyone else for such an important purchase. I know I will be back again. More
by tinaspinoso
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
April 02, 2022
I really love Jesus Sanchez service he’s the best did good for me y good for me y More
by Ewan_youkhana
Employees Worked With
