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Arlington Heights Ford
Arlington Heights, IL
4,967 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,968 reviews
December 08, 2021
Awesome to work with! Elliott is very attentive and called us ahead of our lease end date and I’m walking out with a brand new 2022 Ford Explorer! Thank you!! called us ahead of our lease end date and I’m walking out with a brand new 2022 Ford Explorer! Thank you!! More
by mhanko21
Employees Worked With
December 07, 2021
Great service as alway with a friendly environment. Arlington heights ford staff always eager ti help their customers! Arlington heights ford staff always eager ti help their customers! More
by Teddy
December 07, 2021
Sam is the best at this dealership. We have been doing business with him for years and can’t say enough about his attentiveness me to detail, his work ethic, and his demeanor. He is truly a gem. business with him for years and can’t say enough about his attentiveness me to detail, his work ethic, and his demeanor. He is truly a gem. More
by Black Swan
Employees Worked With
December 07, 2021
Jesus (salesman) and Anthony V. (services advisor) are two amazing team members and part of the reason we continue to visit AH Ford. Jesus has always treated us with compassion and understanding when purc two amazing team members and part of the reason we continue to visit AH Ford. Jesus has always treated us with compassion and understanding when purchasing a vehicle. Similarly, Anthony is so courteous and accommodating, even when it’s very busy or other customers are being a handful. I will continue to recommend this wonderful dealership to friends and families as long as staff like Jesus and Anthony continue to work there. More
by amandakobrien
December 06, 2021
Friendly, easy to work with. Made car buying fairly painless. Would buy from again. Recommend. painless. Would buy from again. Recommend. More
by bruha327
Employees Worked With
December 06, 2021
As always AH Ford in Arlington Heights never fails to provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely provide quality service throughout the entire establishment, took my 2019 Escape in for service and it was exceptional, friendly and fast. definitely a great place to purchase and service your new or used Ford. Thanks service Department!.... More
by pdrubi
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido
December 06, 2021
Elliot Reichel was very knowledgeable, professional and a pleasure to work with. I will pass his name to all friends and family. pleasure to work with. I will pass his name to all friends and family. More
by klukes
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
December 06, 2021
Thank you to AH Ford and Tony W. from the service department. Brought my service truck in for brakes/oil change/tire rotation and they got it back to me on the same day so we could get back to work. department. Brought my service truck in for brakes/oil change/tire rotation and they got it back to me on the same day so we could get back to work. Thank you for understanding and getting it back to us and also getting as much done as you could with the time you had the truck. More
by tom
Employees Worked With
Anthony Wojciechowski
December 05, 2021
Nice friendly place. The vehicle looked amazing! Jesus was friendly and great to work with. was friendly and great to work with. More
by Mike
Employees Worked With
