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Arlington Heights Ford
Arlington Heights, IL
4,966 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,966 reviews
November 30, 2021
Excellent service with excellent knowledge of automobile service handled in an excellent and professional manner and always courteous service handled in an excellent and professional manner and always courteous More
by J
November 30, 2021
Trevor was very helpful and efficient. I am always impressed and appreciative of the service I receive at Arlington Heights Ford - I have 2 Ford Fusions, my 2012 has over 106K miles and works great!! impressed and appreciative of the service I receive at Arlington Heights Ford - I have 2 Ford Fusions, my 2012 has over 106K miles and works great!! More
by ohlala5233
November 30, 2021
Great to work with a local dealer - consideration for our needs to get things managed quickly- thank you Jesus and Frank! needs to get things managed quickly- thank you Jesus and Frank! More
by Podeaevans
November 29, 2021
Jesus Sanchez has been our salesman at Ford for our last three vehicles. We are always impressed with his professionalism. We hope that he always finds the best Ford for us in the future! three vehicles. We are always impressed with his professionalism. We hope that he always finds the best Ford for us in the future! More
by Angry Bird
Employees Worked With
Other Employees :
Anthony Wojciechowski
November 29, 2021
George was super helpful. Great energy. A blast to do business with. I recommend this dealership to anyone looking for a great car with awesome customer service business with. I recommend this dealership to anyone looking for a great car with awesome customer service More
by steve.m.biggar
Employees Worked With
George Sarkisian, Frank White
November 28, 2021
George S was fantastic and great to work with. Explained George S was fantastic and great to work with. Explained everything in detail and was upfront and honest. George S was fantastic and great to work with. Explained everything in detail and was upfront and honest. More
by F.Sim
November 27, 2021
Outstanding service with the friendliest staff in the universe! Very knowledgeable and courteous highly recommend service dealership universe! Very knowledgeable and courteous highly recommend service dealership More
by Teddy
Employees Worked With
Other Employees :
George Sarkisian, Dominika Racewicz
November 27, 2021
Fast service good service man Victor and a good test drive to determine problem with the vehicle drive to determine problem with the vehicle More
by Mjpavlatos
November 27, 2021
Elliott Reichel is a straight shooter. He was patient and flexible with us and took time to understand our circumstances. flexible with us and took time to understand our circumstances. More
by erinhookana
Employees Worked With
