Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,948 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,948 reviews
October 22, 2021
Excellent work from this team! Great service staff. Jerry Hood and John Guido should be proud! Jerry Hood and John Guido should be proud! More
by Bugus3
Employees Worked With
October 22, 2021
Great Experience with Richard Jacobsen !!! Fast and Easy !!! Go see Rich and you will be happy !!! !!! Go see Rich and you will be happy !!! More
by pete
Employees Worked With
October 22, 2021
Service writer very pleasant and knowledgeable. Service was done faster than expected. Good communication and very timely. was done faster than expected. Good communication and very timely. More
by nanomom
October 22, 2021
Brought my car in for an oil change and was pleased with the service. Had to wait for only an hour. the service. Had to wait for only an hour. More
by Kbsdoruff
Employees Worked With
October 21, 2021
Work with Elliott Pergricht from Buick/GMC.Service was Work with Elliott Pergricht from Buick/GMC. Service was Excellent. Drove out with New car in one afternoon! Work with Elliott Pergricht from Buick/GMC. Service was Excellent. Drove out with New car in one afternoon! More
by Purple
Employees Worked With
Frank White
October 20, 2021
They were able to fit us into an already very busy service schedule to fix a flat tire issue. Everyone ln the staff was helpful. Mike was great. service schedule to fix a flat tire issue. Everyone ln the staff was helpful. Mike was great. More
by jmack111
Employees Worked With
October 20, 2021
I had an excellent experience at Arlington Ford. Sales and finance departments were very professional with the out-of-state sale. Highly recommend them! and finance departments were very professional with the out-of-state sale. Highly recommend them! More
by jbrunk
October 20, 2021
Met with Richard Jacobsen, very nice man! Have purchased several vehicles from this dealership and Rich is very easy to deal with and no b.s. Great place and great people! Stop in and buy a car! several vehicles from this dealership and Rich is very easy to deal with and no b.s. Great place and great people! Stop in and buy a car! More
by LuvFord
Employees Worked With
October 20, 2021
Ellicott reichel drove from peoria il to purchase a 20q7 from alrington Ford. Good deal from alrington Ford. Good deal More
by Nicholasbaker102n
Employees Worked With
