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Arlington Heights Ford

Arlington Heights, IL

5.0
4,911 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,911 reviews

July 15, 2021

I was in and out with Elliot Reichel in about 20 minutes, buying out my lease. It was a super easy experience and very streamlined. More

by riley.busche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Saldana
July 15, 2021

After me the best dealer and service you can get. Used them (with one or 2 exceptions) since we bought our escape. Mike is awesome, highly recomand him More

by Piki
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Sam was very professional and courteous, always appreciating my patience. He made the buying experience a pleasant one. The process itself seemed quick and painless. More

by Haack22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Fantastic service! Great to work with!!! Would recommend to friends/family. Love our vehicle. Staff were willing to make a fair deal and do what it takes to satisfy. No pushy sales pitches. More

by Baileypopp72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank White
July 13, 2021

Great experience, no games straight talk to the point, very helpful, Manny was great! I would recommend this dealer, I bought my first F150 at ARLINGTON HEIGHTS FORD More

by Jacek1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero, Frank White
July 13, 2021

I was sure that I would be put in line to be worked on when possible, but it seemed to turn out to be taken care of in a timely manner, considering the time testing and diagnosing what the problem may be. More

by I am him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

The team with AH Ford did an outstanding job again! I have been a customer for many years and when it came time for my daughter to buy a car in a hurry I immediately reached out after meeting with the Se More

by Jillselect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCarty
July 12, 2021

I continue to be impressed with Arlington Heights Ford's dealership service department. Today I was assisted by Victor in service. Victor was helpful, knowledgable and very respectable. His window of servic More

by aej1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Excellent, kind and professional service with Luigi Alfano today. Updates and next steps communicated well. Will return when the parts come in to address the concern. Thank you! More

by jmau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luigi Alfano
July 12, 2021

Excellent assistance! Jesus Sanchez did an amazing job helping me with everything in regards to purchasing a car. I Highly recommend and appreciate the help! More

by Chrismata94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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