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Arlington Heights Ford
Arlington Heights, IL
5,431 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,431 reviews
October 28, 2021
excellent service --- drop me off at home and picked me up when the job was finished up when the job was finished More
by jakmstng1
October 28, 2021
Great Dealership !!! Salesman Rich Jacobson was friendly and very helpful. The Finance Department was easy to deal with. and very helpful. The Finance Department was easy to deal with. More
by pete
October 27, 2021
I have always had a very good experience with Arlington Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. More
by msylvesterpeek
October 27, 2021
1st time working with this dealership but everything seems to be going very well Good salesman nice clean Place. seems to be going very well Good salesman nice clean Place. More
by Williamhennek
Employees Worked With
October 27, 2021
We drove an hour and a half to this dealership because we heard that the salesmen were great. They did not disappoint. Sam was knowledgeable, friendly, and there was no pressure at all to buy. We did we heard that the salesmen were great. They did not disappoint. Sam was knowledgeable, friendly, and there was no pressure at all to buy. We did our research and were happy with the price we paid for our auto also. Highly recommended! More
by Karen m
October 27, 2021
Great experience with Mike. I think the price of an oil change is a little high. change is a little high. More
by Lorifab
Employees Worked With
October 27, 2021
Robert Lungin helped me and I really liked his style-he was professional and he was very knowledgeable. I could also tell he is an honest person and I would definitely recommend him to friends, family and was professional and he was very knowledgeable. I could also tell he is an honest person and I would definitely recommend him to friends, family and neighbors!!! More
by Sportwagon0
Employees Worked With
Robert Lungin
October 26, 2021
Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More
by Janice
October 26, 2021
Victor took very good care of me and my automobile and Victor took very good care of me and my automobile and gave me up dates as to when it would be finished. Victor took very good care of me and my automobile and gave me up dates as to when it would be finished. More
by Benson.michael64
