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Arlington Heights Ford
Arlington Heights, IL
5,430 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,430 reviews
August 12, 2021
The courteous and helpful give me all the information I need it 100% go again Most likely go again look and see bay another car or truck need it 100% go again Most likely go again look and see bay another car or truck More
by Castrogurnee
Employees Worked With
Mayra Del Real, Jon Franklin, Marco Saldana, Frank White
August 12, 2021
Even after our big purchase we had some items on back order, Elliott continued to follow up with this by contacting us when the items arrived. That is customer service above and beyond. order, Elliott continued to follow up with this by contacting us when the items arrived. That is customer service above and beyond. More
by lauram24
Employees Worked With
August 10, 2021
Very pleasant experience. Thorough explanations of all detail. No high pressure. detail. No high pressure. More
by Hawthice
August 09, 2021
Second car I bought from Elliott! I trust him and he takes good care of us as do the rest of the team at AH Ford! takes good care of us as do the rest of the team at AH Ford! More
by blnobleza
August 09, 2021
Mike Waddle and the service tech were very efficient in providing routine periodic maintenance. I was back on the road in under an hour. Mike offered to have the car washed, but we were expecting rain with providing routine periodic maintenance. I was back on the road in under an hour. Mike offered to have the car washed, but we were expecting rain within the hour so I thanked him and went on my way. Mike was courteous and professional. More
by wtebbe
Employees Worked With
August 08, 2021
I had an issue with my under carriage shield. No appointment, spoke with Wes Tanner and he got me in right away and got the shield tacked up! appointment, spoke with Wes Tanner and he got me in right away and got the shield tacked up! More
by Christopherlzehnder
Employees Worked With
Wes Tanner
August 07, 2021
I was able to have my car inspected and maintained in a timely fashion yesterday morning. The service advisor was very helpful and friendly. I would highly recommend AH Ford for car service. timely fashion yesterday morning. The service advisor was very helpful and friendly. I would highly recommend AH Ford for car service. More
by mfrancis
Employees Worked With
August 07, 2021
Service Advisor, Wes, was very friendly, knowledgeable and accommodating. Everyone in Service and at the Cashier was very nice. Good service and clean place. Will definitely go back and recommend to other and accommodating. Everyone in Service and at the Cashier was very nice. Good service and clean place. Will definitely go back and recommend to others. More
by B
Employees Worked With
Wes Tanner
August 06, 2021
They are always so kind and helpful! Their sales department is never pushy or trying to talk you into a terrible deal and they really take the stress out of car buying. department is never pushy or trying to talk you into a terrible deal and they really take the stress out of car buying. More
by Tgalla56
August 06, 2021
Love working with Arlington Heights Ford. The sales and service team is excellent! Will definitely recommend this dealership to others. service team is excellent! Will definitely recommend this dealership to others. More
by mattsg97
Employees Worked With
