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Arlington Heights Ford
Arlington Heights, IL
5,431 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,431 reviews
August 06, 2021
Love working with Arlington Heights Ford. The sales and service team is excellent! Will definitely recommend this dealership to others. service team is excellent! Will definitely recommend this dealership to others. More
by mattsg97
Employees Worked With
August 06, 2021
I loved coming to arlington heights Ford! Came by to buy a used car for my son, Elliott did a great job helping us out. a used car for my son, Elliott did a great job helping us out. More
by jamespontious
Employees Worked With
August 05, 2021
Wes was great! Helped me with my Ford Pass app. They got me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. me in and out in less than an hour. I got "the Works" with a badly needed car wash thrown in. More
by Anola
August 04, 2021
Sam was amazing. Allowed us to test drive any car we wanted to make sure we were making the right purchase. He also fed us- HUGE BONUS! First experience at the dealership and definitely the best. We app wanted to make sure we were making the right purchase. He also fed us- HUGE BONUS! First experience at the dealership and definitely the best. We appreciate you, Sam! More
by Stankiewicz96marta
Employees Worked With
August 02, 2021
Always good service. Very kind to me when I lost my key chain. Went out of their way to help me Very nice and patient chain. Went out of their way to help me Very nice and patient More
by Lisa l
August 02, 2021
July 31, 2021
Wonderful Guy. Did a great job finding coupons and discounts for me. Job was done in a timely manor, my wait was comfortable. I will return for service on my Escape. Your Service dept. is greatly trus discounts for me. Job was done in a timely manor, my wait was comfortable. I will return for service on my Escape. Your Service dept. is greatly trusted by me. More
by j.mennemeyer
Employees Worked With
Anthony Wojciechowski
July 31, 2021
We have just purchased our fifth vehicle from AH Ford — a used, almost mint-condition 2019 F-150 4X4 pickup truck. One of the major reasons we continue to purchase from AH Ford is the great service departmen used, almost mint-condition 2019 F-150 4X4 pickup truck. One of the major reasons we continue to purchase from AH Ford is the great service department with service writers like Mike Waddle and Manager Jerry. They always treat us well, are responsive to our needs, and get the job done! High recommendations for AH Ford service! More
by DocEsch
