Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
5,675 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,675 reviews
June 29, 2021
I can't say enough ab out how Mike and the rest of the staff take care of us! They are great! There has never been a need to bring the cars back for something that was overlooked or not done right! THANK staff take care of us! They are great! There has never been a need to bring the cars back for something that was overlooked or not done right! THANK YOU! More
by leshankb
Employees Worked With
June 28, 2021
Great customer service . They helped me find a vehicle that fit my personal preferences and budget. I would definitely recommend this dealer and I will be back in the future if I need another vehicle or n that fit my personal preferences and budget. I would definitely recommend this dealer and I will be back in the future if I need another vehicle or need my current vehicle serviced. More
by ArianaJ
June 28, 2021
The salesperson was courteous and informative. This made for a stress free experience. I’ll be sure to buy my next vehicle at this dealership in the future. for a stress free experience. I’ll be sure to buy my next vehicle at this dealership in the future. More
by bobrosenbarger
June 28, 2021
AH Ford service department provides quality workmanship and complete explanation of work being performed. and complete explanation of work being performed. More
by jimmycats134
June 26, 2021
Richard Jacobsen made the process of purchasing a new car fast and easy. He was very helpful in providing information regarding deals and prices fast and easy. He was very helpful in providing information regarding deals and prices More
by Renee
June 26, 2021
Outstanding is all that needs to be said about Jerry and his staff along with all of the folks! his staff along with all of the folks! More
by sferg82
Employees Worked With
June 25, 2021
Had a pleasant experience here at Arlington Heights ford. Our sales guy Elliott was outstanding and made us feel comfortable. Our sales guy Elliott was outstanding and made us feel comfortable. More
by cartboynhihair
