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Arlington Heights Ford
Arlington Heights, IL
5,534 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,534 reviews
April 08, 2021
Everyone is a pleasure to work with. Sam worked diligently to find the vehicles we needed. We have been using Arlington Heights Ford for over 20 years and the quality has never wanedNew diligently to find the vehicles we needed. We have been using Arlington Heights Ford for over 20 years and the quality has never wanedNew More
by tsmith
Employees Worked With
Sam Vasco---Five stars, Joe Baez, Frank White
April 08, 2021
Great place to buy a car or a truck , Marco was great and very helpful, happy with my purchase! Also helped me to get my second set of keys and deliver vehicle to my house !!! very helpful, happy with my purchase! Also helped me to get my second set of keys and deliver vehicle to my house !!! More
by mlnkvcmarko
Employees Worked With
Marco Saldana
April 08, 2021
The only place I've taken my cars since 1985 has been Arlington Heights Ford. That should say something about the service I've recieived right there. Arlington Heights Ford. That should say something about the service I've recieived right there. More
by AlanD96
Employees Worked With
April 08, 2021
Elliott found the perfect truck for me and made the buying process as easy as it could be. Buying a car is a hassle however Elliott made it as easy as it can be. buying process as easy as it could be. Buying a car is a hassle however Elliott made it as easy as it can be. More
by Cole McDermott
April 08, 2021
I’ve had a great relationship with Arlington Heights Ford for a number of years. I have purchased 3 vehicles over the years and have enjoyed the service department. Thanks to Jerry Hood and David Villadonga. for a number of years. I have purchased 3 vehicles over the years and have enjoyed the service department. Thanks to Jerry Hood and David Villadonga. More
by bigdhoops
April 08, 2021
Great experience, thanks Elliott! We love our new Ford Escape! Elliott really helped us, I recommend if you need to buy a Ford Car, see Elliott at AH Ford! Escape! Elliott really helped us, I recommend if you need to buy a Ford Car, see Elliott at AH Ford! More
by ATHOMASHOW
Employees Worked With
April 07, 2021
Vic was very helpful and polite. He called as he said to give me information on the repair and then when my car was ready. I’m very satisfied. give me information on the repair and then when my car was ready. I’m very satisfied. More
by bookladycp
Employees Worked With
April 07, 2021
Elliott was amazing to work with and will definitely refer him and Arlington Ford to others. Thank you for making buying a new truck more enjoyable. This is the second vehicle that I have purchased from refer him and Arlington Ford to others. Thank you for making buying a new truck more enjoyable. This is the second vehicle that I have purchased from him. Thank you Elliott and John Jr. More
by Dee M
Employees Worked With
Other Employees :
Frank White
April 07, 2021
Frank White was great. Steve was helpful and very responsive. Great experience - they were able to get me in and out quickly with a vehicle and plan I appreciated responsive. Great experience - they were able to get me in and out quickly with a vehicle and plan I appreciated More
by MRA
April 07, 2021
Do to previous great service and do to the fact of my purchasing my Escape at Arlington Heights Ford I didn't hesitate to buy my new new tires here at the dealership. They treated me like family when I b purchasing my Escape at Arlington Heights Ford I didn't hesitate to buy my new new tires here at the dealership. They treated me like family when I bought my car and the service department has taken good care of my original tires and they will keep up that same level of service with my new tires. More
by Jerry
Employees Worked With
David Villadonga, Samantha Chavez
