Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,906 reviews
April 29, 2024
This was a great experience, my parents and i were able to get all our questions answered and everything went smoothly. Our salesman Sam was very helpful and outgoing which made the experience enjoyable. H to get all our questions answered and everything went smoothly. Our salesman Sam was very helpful and outgoing which made the experience enjoyable. He was very thorough with explaining everything and it was easy to interpret. More
by kalinkelley12
April 29, 2024
Great experience as always dealing with Elliott and Arlington Heights Ford. Makes our buying experience easy and painless. Arlington Heights Ford. Makes our buying experience easy and painless. More
by srosendahl
Employees Worked With
April 28, 2024
Best thing about the dealership was our salesman Jesus he was nice and not pushy. was nice and not pushy. More
by Machelle
April 28, 2024
We have bought our last four cars from AH Ford and continue to go back due to the helpful service! Jesus Sanchez is absolutely amazing! He is patient while you look for a car and never pushes a car on continue to go back due to the helpful service! Jesus Sanchez is absolutely amazing! He is patient while you look for a car and never pushes a car on you! More
by JS
April 28, 2024
Would like better communication to customer and when told work is completed let that be true and not have to come back multiple times. Thanks work is completed let that be true and not have to come back multiple times. Thanks More
by Da belch
Employees Worked With
April 27, 2024
Very pleasant to work with. Nice people. Not a lot of wait time. Will recommend this dealership Nice people. Not a lot of wait time. Will recommend this dealership More
by ajcj26
Employees Worked With
April 27, 2024
Richard Jacobsen(salesman) was a big help today with my purchase of a used car for my daughter. If you come here, ask for Rich! purchase of a used car for my daughter. If you come here, ask for Rich! More
by Dennis
April 27, 2024
This is the 2nd car I have purchased from Arlington Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. Heights Ford with Lonnie Catanese. He is very customer oriented and helpful. More
by Slr
Employees Worked With
Other Employees :
Brian Powell, Dan Szwec
April 27, 2024
Great job Arlington Hts Ford! Marco and Elliot were great! Great customer service and friendly staff Marco and Elliot were great! Great customer service and friendly staff More
by mmartofel
April 27, 2024
Marco and Bryan were great! Got the car we wanted and needed! Very friendly and great people! Got the car we wanted and needed! Very friendly and great people! More
by bryan.aanonsen
