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Arlington Heights Ford
Arlington Heights, IL
4,101 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,101 reviews
Helpful July 29, 2023
Excellent help on both the sales and finance side. Will definitely be back to this location Will definitely be back to this location More
by Dan
July 29, 2023
Elliott Reichel and the rest of the ford staff was very helpful and made sure there were no loose ends with our purchase! helpful and made sure there were no loose ends with our purchase! More
by Tgraham4237
Employees Worked With
July 29, 2023
I liked the quick service, discussion of buying options, and salesman Elliot Reichel was nice. and salesman Elliot Reichel was nice. More
by Mtstocz
July 29, 2023
Fue un placer caer negocios con Jesús Sánchez recomendado para cuando quieran comprar un auto para cuando quieran comprar un auto More
by ritosanchez63
July 29, 2023
Excellent experience with Arlington heights ford. Especially with Lonnie as my salesman. He made the buying process comfortable and easy for a brand new F150 Lightning. Thank you so much for the time Especially with Lonnie as my salesman. He made the buying process comfortable and easy for a brand new F150 Lightning. Thank you so much for the time spent to make my vehicle purchase streamline. More
by knelson989
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
July 29, 2023
This is my first two trucks for my business great salesman rich Jacobsen helped me with my loans and great service with finance salesman rich Jacobsen helped me with my loans and great service with finance More
by US CHAMPION
Employees Worked With
Other Employees :
Ben McCarty, Tim Uphoff
July 28, 2023
Great to deal with, very knowledgeable and helpful. Put me into the vehicle I wanted and assisted all the way through the process. Put me into the vehicle I wanted and assisted all the way through the process. More
by DD1956
