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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,375 Reviews

1,375 Reviews of Arlington Heights Ford - Service Center

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November 13, 2020

I would recommend this dealership to everyone and I already have. Steve and John Jr. were great.. They explained every detail made sure we knew how to operate the remote start system. We will continue More

by ebdarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Steve Verhagen
November 12, 2020

Very good,friendly service. Everyone is always polite and helpful I would highly recommend your dealership. All the employees from sales to mechanics are wonderful and efficient. More

by jwarren1236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Villadonga, Samantha Chavez
November 11, 2020

Had an issue with battery leading to car not starting nor able to move the car. Dealer was able to resolve the problem installing a new battery. Only issue was waiting up to two hours for a tow truck aft More

by LisaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

I was in and out in a little less than an hour. Vic greeted me as soon as I walked in. This was a great experience More

by Joeyb220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

This visit, I had Ikram Alam as my service Manager. He was super nice, kept me posted along the way of my car being serviced. Took longer than planned so he provided a Loaner. He gave great Customer Servi More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

Excellent, great job, happy with every aspect fo the service. Had a 60k mile check up all went well keep my explorer running well. Great. More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

5 stars says it all . Five star says it all. Five star says it all . Five star says it all. Five stars says it all. More

by ussshen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Verhagen
November 06, 2020

Quick and easy, polite guys who took care of my needs for my vehicle without a hassle. Will be coming back again for further service. More

by Enrique prieto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

The friendly and efficient service I get at Arlington Heights Ford makes me feel like a valued customer! Jerry Hood was very helpful in making my appointment and ensuring a loaner would be available. Ikr More

by sharonborstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

As always very warming, friendly and professional. Always treat me with courtesy Advises truly what's needed and repairs always are done quickly and correctly More

by chaswats3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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