Arlington Heights Ford - Service Center

Great service and friendly staff Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied wi Great service and professional staff. Service was done in a timely manner and all service was fully explained and documented. I am highly satisfied with the experience. More

need two new tiresas it was not possible to repair tire wit you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. N you guys came thru as expected. new tires order,came in as expected and got phone call the minute they arrived,came in and installed within an hour. No complaints More

Service Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. Fast and Friendly, I was in and out in less than an hour. No appointment was needed That is All that needs to be said. More

Tire Repair I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in ge I had a low pressure alert on my car so I stopped to have it checked at my Ford dealership, they told me I had a nail in the tire. All went well in getting it taken care of, service department was very helpful. More

Fixed what others couldn't! Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmi Wade is my hero! Every time I used my windshield wipers on high, the passenger side blade would hit the window frame HARD, causing this LOUD, rhythmic ticking sound. Previously, I had taken it to a different Ford dealership who diagnosed it as a "design flaw" and told me there was nothing they could do. I brought my 2017 Escape in for a software upgrade and happened to mention the wiper issue to Wade. After three years of teetering between acceptance and insanity, I left the dealership with a new sense of SERENITY. The wiper is now a non-issue thanks to Wade. He adjusted it. Imagine that. He fixed it and rescued me from the decision of having to rip it off the car! It's the little things in life that mean the most. Thank you Arlington Heights Ford! More

Courteous Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. Mike Waddle took me right away. Car was in for 5,000 mile service. Took less than 45 minutes, Car was washed. No slip ups. More

Brought two cars in and both were taken care of quickly and as always professionally. Service writers were pleasant and honored all coupons. The Works Package is a fair deal that we will be using for our s and as always professionally. Service writers were pleasant and honored all coupons. The Works Package is a fair deal that we will be using for our service needs next time. More

Fast and efficient service No appointment - dropped in the for The Works oil change and rotation. They got my Expedition in right away and were done in under an hour. No appointment - dropped in the for The Works oil change and rotation. They got my Expedition in right away and were done in under an hour. More

Fast and friendly service and staff! When they say quick the dealership really delivers. This was my 20th oil change on my Focus at 100,000 miles! When they say quick the dealership really delivers. This was my 20th oil change on my Focus at 100,000 miles! More

A-Team Service Department - Quick and courteous !! From drop-off to pick-up, this is the best team to work with. Spiro was very helpful with recommending service options for my older vehicle and had t From drop-off to pick-up, this is the best team to work with. Spiro was very helpful with recommending service options for my older vehicle and had the team complete the work in less time than expected. I don't remember the name of the woman at Cashier counter - initials SW on receipt - but she was patient and accommodating when there was a snag with debit card. When picking up my vehicle, Carlos was attentive - making sure to answer any questions I had. More