Arlington Heights Ford - Service Center

AWWWSSSUUUMMMMM AS ALWAYS, GREAT SERVICE AND VERY QUICK TOO, IN/OUT IN A HALF HOUR AND GOT ME ROAD READY FOR A ROAD TRIP I'M TAKING AS ALWAYS, GREAT SERVICE AND VERY QUICK TOO, IN/OUT IN A HALF HOUR AND GOT ME ROAD READY FOR A ROAD TRIP I'M TAKING More

Quick service for multiple fixes/repairs on my Explorer I took my car in for a recall and while it was there they found multiple things that had gone unnoticed by us. All things that for safety really neede I took my car in for a recall and while it was there they found multiple things that had gone unnoticed by us. All things that for safety really needed to be repaired or replaced. I had dropped my car of at lunch time for an appointment the following day. They started working on my car right away and I had my car back by mid morning the following day. Awesome!!! More

Service with a smile The service department at Arlington Heights Ford is top notch and I am always greeted with a smile. The staff is knowledgeable and friendly, always w The service department at Arlington Heights Ford is top notch and I am always greeted with a smile. The staff is knowledgeable and friendly, always willing to answer any questions and explain any problems with my vehicle. I have trusted them to service my F250 truck for 20 years and they have never let me down. I highly recommend them and will continue to use them for many years to come. More

Service recall Great work on the gas tank expansion recall on my 2014 Focus. Just one small glitch. Dominick failed to notice after the software upgrade my clock was Great work on the gas tank expansion recall on my 2014 Focus. Just one small glitch. Dominick failed to notice after the software upgrade my clock was froze. I didn't notice it until I later tries to set the time, couldn't and had to go back. Seems that when this upgrade is applied about 2% of cars experience this problem. Solution was simple totally disconnect the battery, wait, reconnect, and all is well. I can't fault Dominick for this rarely happening problem, and he probably learned something new about the u[grade. PS Also had the works done and all is well. More

Service Always the best service at Arlington Heights Ford! Always friendly and fast service! Nicest friendly employees! Even washed my car when done..... Keep Always the best service at Arlington Heights Ford! Always friendly and fast service! Nicest friendly employees! Even washed my car when done..... Keep up the outstanding service! More

Oil Change on my Pride and Joy! I’m very particular about who touches my Shelby GT350. There is special oil, a special filter and torque specs. I’ve read many horror stories of dea I’m very particular about who touches my Shelby GT350. There is special oil, a special filter and torque specs. I’ve read many horror stories of dealerships having a hard time with what is a more then complicated service. The service department was easy to deal with! They let me watch and RJ, the tech, showed me everything was done to spec. Overall, I’m very happy with my service experience at Arlington Heights Ford. More

The one to deal with for LIFE This is truly a 5 Star dealership in every way possible. I'm a 30yr customer and I always come back for service and parts. This is truly a 5 Star dealership in every way possible. I'm a 30yr customer and I always come back for service and parts. More

Great service at Arlington Hts Ford! We are always pleased after our Focus, Fusion, or Edge are serviced at Arlington Hts. Ford. Service writers are always helpful, informative, and respo We are always pleased after our Focus, Fusion, or Edge are serviced at Arlington Hts. Ford. Service writers are always helpful, informative, and responsive. And we have always been satisfied with the quality of the work on our vehicles. More

Successful Resolution I was at AH Ford for a simply Quick-Lane appointment. When that was done, I went into the showroom to inquire about a matter from back when I purcha I was at AH Ford for a simply Quick-Lane appointment. When that was done, I went into the showroom to inquire about a matter from back when I purchased the car in January '19. While it took a few people to get through, ultimately, I'm very pleased with the resolution. Now, I wait for the result (very small refund check) in the mail. I've purchased six (6) new cars at AH Ford. Of course, I wouldn't keep coming back if the service was poor. Sometimes a little disappointment, but overall good experiences. More

Excellent Dealer I am always happy with the people and quality work done on my cars at Arlington Heights Ford. Great people to deal with. Jerry Hood and his team are t I am always happy with the people and quality work done on my cars at Arlington Heights Ford. Great people to deal with. Jerry Hood and his team are the greatest. More