Arlington Heights Ford - Service Center

JB always takes really good care of me when I’m there and gives me very realistic expectations of how things are going. I couldn’t ask for more. gives me very realistic expectations of how things are going. I couldn’t ask for more. More

The service department at Arlington Heights Ford is reliable and quick while fixing my car. I won’t take my Escape anywhere else! reliable and quick while fixing my car. I won’t take my Escape anywhere else! More

They followed up on the things that they were going to repair that we discussed at the purchase. Ron S was the salesman. He was very helpful. He sent me a list of my favorite places that were on my naviga repair that we discussed at the purchase. Ron S was the salesman. He was very helpful. He sent me a list of my favorite places that were on my navigation from my old Explorer sport. He made sure that the things the dealer promised would be done were done along with Brian. Ron has already met with me once to teach me about some of the bells and whistles This new truck has. More

Great service ! I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I wa I called that morning to setup an appointments for an oil change and tire rotation and was able to get in the same day. They took me on time and I was done in an hour ! That to me is great service and customer satisfaction! More

JB was very professional, and made my visit very easy, it was a very pleasant experience. was a very pleasant experience. More

JB was excellent in keeping me informed as to status of the repairs to my vehicle. It was a bit involved for authorizations on the ESP. the repairs to my vehicle. It was a bit involved for authorizations on the ESP. More

Solid dealership that helps the customer in every way. Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of Had no issues with the purchase a few years ago, and I still drive to AH Ford for the service even though it's not in my town. They take good care of the car and don't play games with maintenance pricing. John Burzawa is a great service specialist who knows the maintenance details of what can and should be completed. Great experience all around. More

Service Manager Mike Waddle was great. He was on top of everything and made the experience smooth. Would recommend!!! He was on top of everything and made the experience smooth. Would recommend!!! More

My service advisor was very friendly and provided detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! detailed information on what I could expect from my oil change appointment. Provided excellent customer care. Thank you JB! More

John provided outstanding service and in such a timely manner. He advised me on future needs for my car. He is the best. manner. He advised me on future needs for my car. He is the best. More