Arlington Heights Ford - Service Center

The dealership always goes out of there way to make sure your needs are addressed your needs are addressed More

Very happy with the service and efficiency of Arlington Heights Ford. The service writer, Lou Alfano, is very friendly and has great customer service skills. The waiting area is very nice and comfortable. Heights Ford. The service writer, Lou Alfano, is very friendly and has great customer service skills. The waiting area is very nice and comfortable. More

Don't have to leave home for a service visit? Count me in. I feel spoiled! Arlington heights ford brought a mobile unit to my house, and performed an oil change, tire rotation, and inspection Count me in. I feel spoiled! Arlington heights ford brought a mobile unit to my house, and performed an oil change, tire rotation, and inspection IN MY DRIVEWAY. AT NO ADDITIONAL CHARGE. I watched my home camera remotely from work as the two service guys worked quickly and efficiently getting the job done. I was called upon arrival, and after they finished. They gave me a brief rundown of the inspection, and off they went to their next stop. A call from the service dept to pay my bill and BAM! it was done. Couldn't be easier. Great job AH Ford! More

This has been by far the best experience I've had at a dealership! Luigi was my service advisors from start to finish and he was the reason why I'm happily writing these great reviews. In addition, I've a dealership! Luigi was my service advisors from start to finish and he was the reason why I'm happily writing these great reviews. In addition, I've already recommended this location to my a few of my family, friends, and clients for the mechanical service needs. He provided detail notes and kept me updated on all updates of my vehicle repairs. Luigi genuinely went above and beyond! This recent visit has completely changed my view on delayed ship customer service and aiming to go back for all my mechanical service needs. Luigi your the man! Even the front desk staff were super friendly and prompt with service needs. Overall, highly recommended this location to anyone who is in need of professionals for their mechanical service. More

Service always very good and vehicles are delivered promptly with communication always explaining previous issues. promptly with communication always explaining previous issues. More

ALWAYS A GREAT EXPERIENCE WITH THESE GUYS, BEEN COMING FOR YEARS AND STILL GETTING GOOD SERVICE FOR YEARS AND STILL GETTING GOOD SERVICE More

Lately they've been Hit-and-miss. But mike waddle is it always been on time with everything I need to the only reason I go back But mike waddle is it always been on time with everything I need to the only reason I go back More

Work was completed well and communication was excellent. Tony W did a great job from beginning to end. Tony W did a great job from beginning to end. More

Mike went above and beyond to make sure I felt comfortable leaving my car with him and extended his knowledge to me to help me maintain my car in between visits. He was communicative and trustwort comfortable leaving my car with him and extended his knowledge to me to help me maintain my car in between visits. He was communicative and trustworthy. I would trust Mike to service my car again. More

Justin Barrett and Fernando were very helpful, knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend th knowledgeable, and professional. They obtained the needed part for my 2023 Bronco Sport and installed it in record time. I would highly recommend them. More