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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,378 Reviews

1,378 Reviews of Arlington Heights Ford - Service Center

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June 11, 2025

I appreciate the work / services provided by this dealership! It was a Great and Excellent job, done with my car thank you. More

by Teejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Arlington Heights Ford responded

We appreciate your recognition of our team's work at Arlington Heights Ford. Thanks for choosing us.

June 09, 2025

John did a great job explaining everything that I needed to keep my vehicle in good working order. Great job john More

by Oper150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Arlington Heights Ford responded

We're glad you had a positive experience with our team at Arlington Heights Ford.

May 31, 2025

I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More

by Haytherejud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Latag-Ebreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Arlington Heights Ford responded

Thank you for the 5-star review! We're glad to know your visit to Arlington Heights Ford was quick and efficient. Our Service Team always aims to deliver timely and thorough service. We appreciate your business and look forward to helping you again in the future.

May 31, 2025

Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. More

by Dusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Arlington Heights Ford responded

We're pleased to hear our team provided you with great service. We look forward to assisting you again at Arlington Heights Ford.

May 31, 2025

Always great service and experience. Customer since 2004 and 3 car purchases over the years from Arlington Heights Ford. More

by kleinx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John R. Burzawa
Jul 07, 2025 -

Arlington Heights Ford responded

Thank you for the 5-star review! We truly appreciate your continued loyalty to Arlington Heights Ford since 2004. It means a lot to our Sales Team to have helped you with three vehicle purchases over the years. We look forward to assisting you with any future automotive needs.

May 22, 2025

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa More

by jwasher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great customer service as always. Special thanks to Mike Waddle for going above and beyond helping fix the problems. More

by PP audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Best Ford dealer in the area. Quick and easy service. Lounge area with food and drink More

by wcp1397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! More

by Kbsdoruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wojciechowski