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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,367 Reviews
Call Service Center (847) 481-0533

1,367 Reviews of Arlington Heights Ford - Service Center

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July 10, 2023

I have purchased several vehicles from this dealership and have all the service done with them. Nothing but great service and complete satisfaction. Will buy my next car with them also. More

by L.H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

July 08, 2023

Tony took care of me. Very informative, easy to deal with. Emailed & called me with all the info I needed. Car was ready right on time. Great service. More

by jennibatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Jul 12, 2023 -

Arlington Heights Ford responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Arlington Heights Ford Team

July 05, 2023

Tony in Service is fantastic! Very quick and thorough! Never a hassle in the service department More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Jul 10, 2023 -

Arlington Heights Ford responded

Thank you so much Steve for taking the time to share your feedback with us! We will share your comments with Tony and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

July 05, 2023

The service was timely even though I did not have an appointment. It was Spot On! More

by drewnyberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Juarez
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Jul 10, 2023 -

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

June 30, 2023

Very helpful with review on what work has been completed and what recommendations currently needed and what future needs we will need at next mileages More

by Coasttocoastmasonry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez, Justin Barrett
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Jul 06, 2023 -

Arlington Heights Ford responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Arlington Heights Ford Team

June 30, 2023

Elliott always goes beyond belief to make sure your needs are met, he’s willing to make your experience be positive no matter what it takes! More

by Jimmyv6560
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Arlington Heights Ford responded

It’s great to know that Elliott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Ford Team

June 28, 2023

Great personalized service everytime I visit the dealership. Service personal are courteous and very professional. More

by mp
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ikram "Ike" Alam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

June 27, 2023

Mike always does an outstanding job for us! I have been coming here since 1992 and always have treated very well. More

by sferg82
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 26, 2023

Great and quick service! No appointment but they got me right in and did my oil change. More

by tfries21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Arlington Heights Ford Team

June 25, 2023

Excellent communication on the service requested. Vehicle was ready when promised. Will use AHF again. More

by AWD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
Report | Print
Jun 28, 2023 -

Arlington Heights Ford responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Arlington Heights Ford Team

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