Arlington Heights Ford - Service Center

Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More

Very prompt, knowledgeable and courteous. Excellent service and explained everything that was being done on the car. Excellent service and explained everything that was being done on the car. More

.My visit for service today went very smoothly with no problems. Thanks a lot Mike! problems. Thanks a lot Mike! More

Service team is very attentive to the customer's requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. requests. Friendly, professional. Tony handled my records and made solid recommendations as needed. Many thanks. More

Getting the 2022 ranger (For ac not working) in was just a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , b a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , but to be sure they kept the truck over night to check the pressure , this was a very good idea on there part , and it did verify that maybe at assembly the fill of Freon was missed , and this verified there was no leak problem with the system it's self. Ac works great now , good work ! More

It’s nice to walk in with a smile and hand shake from Jerry & Mike. It makes you feel very welcoming Jerry & Mike. It makes you feel very welcoming More

I came in for an oil change and was treated like a regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. More

Mike kept me up to date throughout the repair process and informed me of issues and costs before proceeding. Very satisfied informed me of issues and costs before proceeding. Very satisfied More

A great service department is of utmost importance. It can make or break-- or be the primary reason for a long-term customer relationship. AH Ford understands that, and the Service Department does not It can make or break-- or be the primary reason for a long-term customer relationship. AH Ford understands that, and the Service Department does not disappoint. This is the ongoing linkage to the customer! More

Received warranty service from this Ford dealership and was extremely satisfied. It's a fleet vehicle for us so getting it done it a timely fashion was critical. They were able to get the repair taken care was extremely satisfied. It's a fleet vehicle for us so getting it done it a timely fashion was critical. They were able to get the repair taken care of in a efficient and effective manner. "Tony #5" was who we dealt with and he was great. Communicated with us at every step of the process. 100% would use them again. More