Arlington Heights Ford - Service Center

In all the experience was good. It wound up that the only thing wrong was a $5 fuse however it cost almost $175 they could of giving some kind of break the only reason I went to the dealership was I had a wa thing wrong was a $5 fuse however it cost almost $175 they could of giving some kind of break the only reason I went to the dealership was I had a warranty or so I thought. It wound up it's more.like insurance I was responsible for the first $200 More

Good appointment availability and then timely in meeting that commitment. Respectful and polite to customers - much appreciated. that commitment. Respectful and polite to customers - much appreciated. More

Always fast and efficient.Thanks for checking in on me Always fast and efficient. Thanks for checking in on me as well . Take care frank Always fast and efficient. Thanks for checking in on me as well . Take care frank More

Very Happy with the Dealership, especially the entire service and parts department, the gentlemen that drove me to and from my families home in Arlington Heights and the ladies that work the cashier wind service and parts department, the gentlemen that drove me to and from my families home in Arlington Heights and the ladies that work the cashier window at Arlington Heights Ford. Thank you 😊 More

When my Ford was analyzed, I was told it needed a fuel injector. O.K... It was also recommended to me that I should get a tune up, spark plugs etc. because the car was getting up there in milage. Im at 68 injector. O.K... It was also recommended to me that I should get a tune up, spark plugs etc. because the car was getting up there in milage. Im at 68,000 miles. I asked the service writer what Ford recommends for spark plugs. He said 60,000 miles. I asked,, are you sure its not 100,000 miles. , and he emphatically replied "60,000". Thats all he said. I believed him. Now I look at my owners manual and it does not say 60,000, it says 100,000. How can he not know this. Was he overly zealous in his duties? c.c. to J.D.Powers.com More

Service people are really good got my truck in right away checked it over found a couple problems told me about them right away worked with me on price so I could afford to get the extra work done service wr checked it over found a couple problems told me about them right away worked with me on price so I could afford to get the extra work done service writer was very helpful More

I felt like I was getting valet service from him. He’s very upbeat and knowledgeable. I’d be happy to deal with him for future servicing. very upbeat and knowledgeable. I’d be happy to deal with him for future servicing. More

Fast Courteous and Efficient Service. Kevin was very helpful. He got Me out quickly. Kelly the Cashier was extremely Courteous and Friendly. helpful. He got Me out quickly. Kelly the Cashier was extremely Courteous and Friendly. More

As usual, I received the excellent and quick service I have come to expect at AH Ford. Thanks Victor! have come to expect at AH Ford. Thanks Victor! More

125000 mile check up. No appointment necessary. Work accomplished quickly. Only wish FOX news was banned from the waiting room. accomplished quickly. Only wish FOX news was banned from the waiting room. More