Arlington Heights Ford - Service Center

Mike did a great job servicing our car has hes always done. Always nice working with Mike.Will keep coming back for all are service needs. done. Always nice working with Mike.Will keep coming back for all are service needs. More

Justin in service did an excellent job in greeting me, sharing what should be completed and when it'll be completed. He then finished up with work explained. Thanks Justin. sharing what should be completed and when it'll be completed. He then finished up with work explained. Thanks Justin. More

Mike in service explained and reviewed everything that was going to completed on the vehicle. The car was completed on time and they were even able to complete a recall on the vehicle! Text and phone cal was going to completed on the vehicle. The car was completed on time and they were even able to complete a recall on the vehicle! Text and phone call communication was excellent. I have no hesitation in returning to the dealership the next time my vehicle needs service. More

Always great service and Jerry Hood is extremely helpful. For years he has advised me well and assured me that everything was handled in an efficient and professional manner. For years he has advised me well and assured me that everything was handled in an efficient and professional manner. More

Service was prompt and courteous. I was surprised that they had not run the car through their carwash. Car was purchased and most of the service was done here and always got the car back with the quick w they had not run the car through their carwash. Car was purchased and most of the service was done here and always got the car back with the quick wash. More

Gabby was very helpful and clear. The porter who drove me home was friendly and personable as was the one who picked me up and brought me back later in the day. The cost was less than I was quoted for the wo home was friendly and personable as was the one who picked me up and brought me back later in the day. The cost was less than I was quoted for the work originally. Transmission maintenance is essential at 45 K miles or so. The next day there were NO leaks in my garage showing quality work and attention to detail. More

Great service, friendly and accommodating sales people. I have been buying vehicles here for over 20 years and their level of service and commitment has always been excellent. have been buying vehicles here for over 20 years and their level of service and commitment has always been excellent. More

Great service. I came in for an oil change. Mike helped me identify the wheel well liners for my Transit and then had them installed them while I waited. me identify the wheel well liners for my Transit and then had them installed them while I waited. More

Check in process was a breeze. I was not given my free oil change which was available to me as mentioned at the time I scheduled my appointment. The person I spoke to said it was still available, but when oil change which was available to me as mentioned at the time I scheduled my appointment. The person I spoke to said it was still available, but when I checked in it was not. The car was ready when promised including the recall. More

I was taken care of in a timely manner. They got my work done in a timely manner as well. Mike was very eager to help me from the start. done in a timely manner as well. Mike was very eager to help me from the start. More