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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,367 Reviews

1,367 Reviews of Arlington Heights Ford - Service Center

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July 02, 2021

Arlington Heights Ford is FIRST CLASS. I have always had a good time. More

by bubabasslake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

I can't say enough ab out how Mike and the rest of the staff take care of us! They are great! There has never been a need to bring the cars back for something that was overlooked or not done right! THANK More

by leshankb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2021

Excellent Service. Explained repair and cost and met timeline needed to get my truck back. Nice job! More

by mobobreibel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silva
June 24, 2021

I always recommend Arlington Hts Ford to people..Service dept very friendly and do good work.. Usually they also wash my car but this time they didn't do that..That's the only complaint I have at this time. More

by shamrocks107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Silva
June 24, 2021

great service jerry hood great manager great fast lane service More

by joe71038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : no, Tony Guido
June 22, 2021

We have been doing business with the GUIDO family for over 12 years and they have always treated us with sincerity. The attendant that took my car for an oil change was very professional in every respect More

by jdeluca1492
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

Worked with Jonathan Silencieux, Mike Waddle, and Sam Vasco for service on our 2013 Fusion, and replacing our 2013 Explorer with a 2021.Explorer. All were very helpful. More

by rjreczek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See comments above, Jonathan Silencieux
June 20, 2021

This dealership has a great service department that pays attention to it's customers requests, and makes their visit as convenient as possible when they need something. More

by ZBD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Jerry was helping me out with my car and the service was great. Very helpful in making sure the issue in my car was looked into quickly and taken care of. A+ service in making sure the customer is taken car More

by Bbsokolo
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

I’ve always been treated like a valued customer since the day I purchased my new 2017 Ford Escape. Jesus Sanchez was my sales person. More

by Roseabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in the Service Dept
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