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Arlington Toyota
Jacksonville, FL
4,762 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,762 reviews
September 12, 2020
My total experience was good. I was not told about the long wait time but appreciated the Uber service provided as it helped out tremendously as my time was appreciated. Darrin was very helpful. long wait time but appreciated the Uber service provided as it helped out tremendously as my time was appreciated. Darrin was very helpful. More
by leeannlew2012
Verified CustomerEmployees Worked With
Darrin
Helpful September 12, 2020
I was satisfied with my service, Rande did a awesome job accommodating me with a rental car, because i had a recall. I went in for a oil change,but he took care of both. ,bad part is after all that recall accommodating me with a rental car, because i had a recall. I went in for a oil change,but he took care of both. ,bad part is after all that recall couldn't be fixed,part on 3 month back order More
by lisahixson
Employees Worked With
September 12, 2020
The service went great! 5 Star. Getting an appointment, now that was a problem. I called in and got a young lady and she took my info, waste set up for me to get in. A week later no help, so I left a messa now that was a problem. I called in and got a young lady and she took my info, waste set up for me to get in. A week later no help, so I left a message on my service tech phone, a week later I drove in and flounced down on his desk and got an appointment. (Finley) The work was done in a timely fashion and thanks for all the work you have done on my Precious. More
by AWOLF5
Employees Worked With
September 12, 2020
The scheduling for a service is really convenient and easy. All the stuffs are professional and respectful. The place itself is clean, and follow social distancing rules. easy. All the stuffs are professional and respectful. The place itself is clean, and follow social distancing rules. More
by Saw Tun
Employees Worked With
Chris Burrell
September 12, 2020
Honest, professional top notch service. I’ve trusted my 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. 2013 Tundra to them since new and it’s in top notch condition today. Customer service is clearly a top priority at Arlington. More
by reingrum
Employees Worked With
September 12, 2020
Loved our salesman Matt Ramono. Overall great experience buying our Rav4. The experience took a little too much time in that we were there almost six hours. buying our Rav4. The experience took a little too much time in that we were there almost six hours. More
by ALLENJAX
Employees Worked With
September 12, 2020
Slow for just an oil change and tire rotation. My truck was ran through a mud hole and brought back with mud on the tires and fenders. Why??. was ran through a mud hole and brought back with mud on the tires and fenders. Why??. More
by surfwheel49
Employees Worked With
I don’t know
September 12, 2020
Did recall but brought car night before for 7a appt. Supposed to take 3-4 hours, adviser said plan on 1/2p. After 2, texted and reply was they were finally working on it. Wasn't finished till aft 4. Supposed to take 3-4 hours, adviser said plan on 1/2p. After 2, texted and reply was they were finally working on it. Wasn't finished till aft 4. Then took 15+ to retrieve car because they had mislabeled keys and couldn't find it. More
by smithsdfl
Employees Worked With
DK advisor names.
September 12, 2020
The are okay but definitely not fast or cheap. Drop off for oil change at 10:30 ready at 4. On the plus side they did wash the vehicle. But.. tire pressure still not st manufacturer's recommended pre for oil change at 10:30 ready at 4. On the plus side they did wash the vehicle. But.. tire pressure still not st manufacturer's recommended pressure for me car. More
by christinejaxagent
Employees Worked With
Alissa
