Arlington Toyota

Always receive great service, and timely communications from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. More

My 99 Avalon bought in 2003 has came back for regular service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in he service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in heavy traffic! Thanks Mike! Super auto/customer service! More

I live half an hour from the dealer so I didn’t want them to have to take me home but didn’t want to sit there all day either. Out in 45 minutes. Fantastic!!!! to have to take me home but didn’t want to sit there all day either. Out in 45 minutes. Fantastic!!!! More

Overall, my experience was good. I was told it would be 3-4 hours to service my car and they recommended dropping it off. I’m so glad i did as it was about 6 hours before it was done, and i still have to t 3-4 hours to service my car and they recommended dropping it off. I’m so glad i did as it was about 6 hours before it was done, and i still have to take it back in another day. The staff are all friendly and the waiting area was clean and accommodating to being 6ft apart, during the short time i was in there. I wish that they would stick to their timeframe given, or at least call if it was running late, but overall the experience was fine. More

My daughter scheduled an appointment in advanced; waited almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nis almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nissan Versa and an oil change. The service agent had a total disregard for her time and did not express remorse or empathy after letting her know that he was incompetent and could not assist her. I find that to be totally unacceptable. She had to be inconvenience by returning the next day. The good news is that it was eventually repaired and she was not charged. Also we typically do not have these issues with Arlington Toyota. More

Held disclosure of new car body work until 3 days after the sale. Wait for Finance Manager after a scheduled appointment was 1 hour late. the sale. Wait for Finance Manager after a scheduled appointment was 1 hour late. More

Always have had a good experience here. Charlie Dillard has been my salesperson for 4 trucks over the past 12 years. Top notch man. Service department has never let me down. I can recommend this dealers has been my salesperson for 4 trucks over the past 12 years. Top notch man. Service department has never let me down. I can recommend this dealership without reservation. More

Arrived at service and it was very backed up due to problem with systems. The service advisor was very apologetic and said he would do his best to get my car serviced. True to his word the service was problem with systems. The service advisor was very apologetic and said he would do his best to get my car serviced. True to his word the service was completed in relatively short time Steve was very professional and represented your dealership well. He is one of the reasons I keep coming back to Arlington Toyota More

A long day but everyone was great and went above and beyond. I had a toolbox on my truck I traded they moved it over beyond. I had a toolbox on my truck I traded they moved it over More

Our salesman was Andrew Fagan. He was the reason we purchased from Arlington Toyota. We shopped at many dealerships, he proved to be the difference. purchased from Arlington Toyota. We shopped at many dealerships, he proved to be the difference. More