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Arrowhead Honda

Peoria, AZ

4.4
3,412 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,412 reviews

November 16, 2018

Quick action on recall item The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment a More

by AZ_2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 16, 2018

Excellent experience Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. More

by Ken Shufeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Express Advisor Brandon Whitaker. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 16, 2018

Great customer service Steve was very friendly and explained everything very clearly. I appreciated the very thorough inspection. The service was done in the time frame that More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Steve Bullock. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 14, 2018

Arrowhead Honda Brittany was great to work with and she provided answers to all of our questions regarding the CRV. Jeff explained everything regarding the lease ver More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hydar Al-Alak, Brittany Powers
Nov 15, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Brittamy Powers and Hydar Al- Alak in Sales. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 14, 2018

Great Car Buying Experience Thank you for living up to our expectations and making our car buying experience positive. Our salesperson, Matt Thorpe was very professional and kn More

by Honda Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thorpe, Steven Nguyen
Nov 15, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for the Arrowhead Honda team that assisted you with your positive car buying experience.Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 14, 2018

Mike King was great Mike King is a great service advisor.. Quick and to the point answers. Everything was done on time. Had a driver take me home and picked me up when t More

by Joe Samplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 14, 2018

Honda review No other dealership comes close to Arrowhead Honda. .................every visit has been a pleasant one. The service employees, always are courteou More

by NJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 13, 2018

Quick oil change I did not have an appt and I came in on a busy Holiday Monday. Tom got me in right away, and offered me a ride home. I was surprised when he called me More

by vegasgunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 12, 2018

Above and beyond what is expected, ALWAYS. I only go to this dealership because they have never steered me wrong on any choices I have ever needed to make with my car. They have also always use More

by Clolapop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 11, 2018

Service Tom is great he always takes care of me does whatever work is needed at a fair price. He is the reason I’ll buy another Honda More

by Madbomber9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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