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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

May 25, 2018

Service has always been great! Tom has always been informative and followed up with me! The courtesy car service employees have been friendly and never had to wait. Love Arrowhead More

by dIANE hETRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Arrowhead Honda responded

Diane Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 24, 2018

Our last repair work Tom was professional, thorough, and patient and helped me out in the best possible manner. We went through the history and what needed to be done, and More

by Car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 24, 2018

Excellent visit. A very efficient, pleasant experience. Since I do not drive very much I have my 2016 Civic serviced once a year. Definitely worth the drive from Surpr More

by divashopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Galliani, Brandon Whitaker
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Eric Galliani and Express Advisor Brandon Whitaker in Service. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 24, 2018

Warranty work I had to take our Odyssey in for some warranty repair. Steve got me scheduled quickly and didn't high pressure me for extras. This is the second time More

by MartinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Arrowhead Honda responded

Martin, Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 24, 2018

I don’t take my vehicle anywhere else We’ve had many Hondas over the years and I trust Richard Ellis to look after my cars. He’s been my service advisor for many years. He’s great about le More

by AccordGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Shop Foreman Richard Ellis and Arrowhead Honda's Sales Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 23, 2018

They will fight for you Steven was the best that ever came into this business. Not only was he the first person to tell me yes out of the seven other places, he made sure I h More

by Vanesia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Nguyen
May 24, 2018 -

Arrowhead Honda responded

Vanesia, Thank you very much for taking the time to review Salesman Steven Nguyen and Arrowhead Honda's Sales Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 23, 2018

Execellent Dino was awesome and walked us through the process professionally and without pressure. We spoke of what was wanted and what was needed. He was able t More

by RoseTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Krallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Caldarazzo
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Dino Krallis, Steve Bullock in Service, and Cory Caldarazzo in Finance. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 22, 2018

Odyssey van needed tires rebalanced with roadforce balancer. Excellent service. They took very good care of us visitors from out of town (Kentucky). Everyone was helpful, knowledgeable and a pleasure to work w More

by Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talked to our service tech about the vibration and shimmy problem but failed to get his name., Andrew Crush
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Andrew Crush and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 22, 2018

Above and Beyond for a Customer Antwon Germany is an excellent member of your team, I was super late and he still took care of my oil change and he even provided a car wash . Excelle More

by Trew5526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 22, 2018

LoJack Just bought the Accord a few weeks ago and they called right away to set up an appointment. I thought it would take at least 4 hours, but they were d More

by Diplomat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Shop Foreman Richard Ellis and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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