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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

July 13, 2019

Great Service Jimi was great to work with, he was able to get the service scheduled quickly. He understood the problem immediately and knew what was needed to fix More

by CRVowner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi
July 13, 2019

Oil change It was great service and fast. The new rest area was nicely done and plenty of refreshments. Plus it had nice seating. I will continue to bring my Hon More

by Ron66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
July 13, 2019

Great service My service tech was Antwan. He was friendly, listened, and kind. My service was done in a very short turn around time. Great job completely. More

by Macyspeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Krallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwon Germany
July 12, 2019

Shark Tank These slimy predators are just waiting to take a hack at you. I worked a deal from home, only to have the Assistant to the Assistant Internet Sales m More

by travisperry317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Graham Faria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Davis, Jordan Pyle
Jul 13, 2019 -

Arrowhead Honda responded

Good Morning Mr. Perry. Thank you for your review. As you and I have discussed before, it was never our intention to be in your opinion "dishonest". You described your vehicle to be: "No Damage" and in really good condition. When we finally got the opportunity to see it, it was nothing like you described in your emails. I personally stated the "trade-value will be final once we evaluate your vehicle. As for holding your keys hostage. The manager on duty took the time to contact me at home to make sure all facts were considered before he made his final decision on your trade-value, which by our records did not take even close to an hour. We understand we lost your business and you have the write to post any review you see fit. We also have the right to state all the facts. I would now like to address "Slimy Predators", we are no such thing and truly do not deserve being called that. You put in an Internet inquiry asking to know our best price and get a value on your trade-in. We got as close as we could sight unseen to the value you asked on your vehicle. When you did bring in your vehicle for visual evaluation, no you did not get the value we stated, because the vehicle did not match the description or condition you stated. The next day you and I communicated via email and I updated your file and we did not contact you again. This in most definitions does not match a Slimy Predator. Thank you again Mr. Perry for your review. If you do feel the need to discuss further. Please feel free to contact me. Tracey Ford-Internet Director Arrowhead Honda. tford@arrowheadhonda.com - 623-815-2041.

July 11, 2019

outstanding Dan Thomas does an outstanding job with explaining repairs that are needed and why. I have been dealing with this dealership since 1999. We just have More

by john berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jul 13, 2019 -

Arrowhead Honda responded

Thank you very much for your review. We do appreciate your continued support and business. Feel free to reach out to me if you need anything in the future. Thank you again. Tracey Ford-Arrowhead Honda-623-815-2041-tford@arrowheadhonda.com.

July 11, 2019

Great Experience Our sales representative, Dan Walker, was exceptionally nice, knowledgeable, personable, honest, and accommodating in providing information about the More

by TandC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Walker
Jul 13, 2019 -

Arrowhead Honda responded

Thank you very much for your review and your business, we do truly appreciate it. Feel free to reach out to me if you need anything in the future. Thank you again. Tracey Ford-Arrowhead Honda-623-815-2041-tford@arrowheadhonda.com.

July 10, 2019

Great Service Service provider David has always been Polite, kind, helpful and speedy. Nothing more need to be said besides thank you! Much appreciated. Great day More

by sscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2019 -

Arrowhead Honda responded

Thank you very much for your review about David Scott. He is definitely an asset here at Arrowhead Honda. We do appreciate your continued support and business. Feel free to reach out to me if you need anything in the future. Thank you again. Tracey Ford-Arrowhead Honda-623-815-2041-tford@arrowheadhonda.com.

July 09, 2019

Communication My sales rep, Kyle Litteral, took my calls even when he wasn't at the dealership. His ability to quickly and honestly answer my questions won him and More

by Swino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Litteral
Jul 13, 2019 -

Arrowhead Honda responded

Thank you very much for your review about Kyle. We do truly appreciate your business. We are here and will guarantee the same experience when your second daughter is ready for a vehicle. Feel free to reach out to me if you need anything in the future. Thank you again. Tracey Ford-Arrowhead Honda-623-815-2041-tford@arrowheadhonda.com.

July 07, 2019

Excellent Seevice! Great service as usual, everyone was friendly and willing to help. In and out fast. Loved the new remodel, it was beautiful and very inviting. More

by Jodo S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany, Pat Bria
July 06, 2019

Great service as always Took my 2007 civic in for a once over. Free inspection found a few items. No pressure as always. Had the motor mount and alignment done. Got a great d More

by Skb-HondaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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