Audi Beaverton

Excellent service experience After a rocky start on the initial purchase of my Q7, Audi Beaverton made up for it in making my first service a positive experience. The courtesy ve After a rocky start on the initial purchase of my Q7, Audi Beaverton made up for it in making my first service a positive experience. The courtesy vehicle was a definite plus! More

Oil change Went in for an oil change, certainly not rocket science but great, prompt courteous service, at a fair price, i will be back. -Thanks JOE! Went in for an oil change, certainly not rocket science but great, prompt courteous service, at a fair price, i will be back. -Thanks JOE! More

Premier Auto Dealerdhip I can not recommend this store more highly. Drew McGovern and James Fitzpatrick are guys you wish could be your next door neighbors because they wou I can not recommend this store more highly. Drew McGovern and James Fitzpatrick are guys you wish could be your next door neighbors because they would be your true best friends. Fabulous dealerdhip. More

Top Service The service, quality and sales experience I had with the dealership can be summed up with one word: Excellent. The amount of professionalism with th The service, quality and sales experience I had with the dealership can be summed up with one word: Excellent. The amount of professionalism with this group is top notch. With a dealership specifically named after a high end vehicle, you expect the same quality with the people there and they delivered. Reed was a pleasure to work with as well as the finance manager and service staff. More

Best car buying experience Very friendly dealership. Treated me like a real person rather than a sales goal. I have bought/leased a number of cars and this was the only experien Very friendly dealership. Treated me like a real person rather than a sales goal. I have bought/leased a number of cars and this was the only experience I liked. It was fast too. Highly recommended. More

Great service both customer & auto They listen, review, perform all needed & requested services and are polite & courteous. The entire service experience is always great and I am very a They listen, review, perform all needed & requested services and are polite & courteous. The entire service experience is always great and I am very appreciative of that. More

Engine Warning Light Been coming to Sunset for years, always great service. Loaner car was ready to go when I arrived, I was in and out in just a couple of mins, I was k Been coming to Sunset for years, always great service. Loaner car was ready to go when I arrived, I was in and out in just a couple of mins, I was kept informed, the car was repaired the following day and when I returned the Loaner I was in and out in about a min. This is what every Dealership should be but usually isn't; Professional, Prepared, Speedy and Friendly. I spent more time talking about Home Improvements with my Service Advisor than repairs because he knew why I was there and was prepared. Many Thanks Brian and Nicole! More

Great service and great customer service I've been traveling a lot and was a bit behind on getting an appointment scheduled for my required maintenance and I was thinking I might get 'shamed' I've been traveling a lot and was a bit behind on getting an appointment scheduled for my required maintenance and I was thinking I might get 'shamed' for not being more timely with my service. But, that wasn't the case...Joe was very gracious and made the whole experience really enjoyable. I really appreciate the updates very text and the level of detail in reviewing what was found/updated. More

85000 mile check up for Audi Q5 There is nothing new to report concerning my experience with Sunset Audi! It is always a stellar experience at the Eastside location....8 years of pe There is nothing new to report concerning my experience with Sunset Audi! It is always a stellar experience at the Eastside location....8 years of perfect service!!! Everyone is so friendly and helpful, I feel so much confidence in how my car is being serviced. More

Professional service and exceptional customer experience I came in with a tight schedule to have my requested service work done quickly. I scheduled the appointed the day before and the service department w I came in with a tight schedule to have my requested service work done quickly. I scheduled the appointed the day before and the service department was exceptionally responsive as I needed some semi-private space to get work done and to dial into a meeting. There wasn't quite enough time to get a ride to my office and unfortunately due to the short notice, there weren't any loaner vehicles available. Fortunately, the service technicians completed the work on my brakes and my alignment in less time than I was quoted. During the service I was able to avail myself of the offered coffee and light snacks while I completed some work of my own in their quiet showroom. I even was allowed to step into a vacant conference room to make a sensitive phone call. At the conclusion, my vehicle was clean and in much better condition than when I first arrived. I was able to continue the remainder of my day smoothly as a result of their fast, efficient service. I have just one suggestion for an area of improvement. While there, I forgot to mention that my car needed the recall airbag replacement service. This was not asked of me during my visit or my phone calls to setup the appointment. I'm assuming that the recall is fairly recent as I received the notification from Audi via mail about 2 months prior. I will have to schedule another appointment to have this recall addressed. Other than that - my experience was excellent. Thank you More