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Audi Beaverton

Beaverton, OR

4.9
2,921 Reviews
Portland’s only Female owned, Family owned and Locally owned Audi Dealership since 1980. We offer a large selection of vehicles including new, used, certified pre-owned, and pre-owned cars. Audi Beaverton not only offers luxury vehicles for sale, we also offer service on your Audi by certified technicians, as well as genuine parts and accessories for your vehicle. For individuals located in or near Vancouver, Washington, Sunset Audi also offers a service and parts facility for your Audi conveniently located in NE Portland. Audi Beaverton is proud to be able to offer our valued clients and their vehicles luxurious and certified service.
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13745 SW Tualatin Valley Highway

Beaverton, OR

97005

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Showing 2,921 reviews

October 27, 2017

Pleasant experience Entire staff went out of their way to make sure I had a seamless experience. Lawrence was very accommodating in ensuring my financing went smoothly. More

by audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Clapper, David Berdichevsky
October 26, 2017

Service man Larry was great, service was not so good. I made a service appointment mostly to have the recalled airbags repaired. I was assured the parts for the driver side were available and could be in More

by sokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Laing, Brian Bement
Oct 26, 2017 -

Audi Beaverton responded

Thank you for taking the time to tell us about your recent service experience. We take these matters seriously and as a consumer myself, I too would be very upset. The ball was dropped on more than one occasion and I am a bit embarrassed by my teams performance. We are very sorry for the inconvenience this service experience has caused and the lack of attention to detail given. Clearly we did not give you the level of service you should come to expect or what we expect from ourselves. Your feedback will absolutely be used as a training opportunity for my service and technical staff. We hope that you would give us a another chance, but understand if you wouldn’t. I appreciate you taking the time to give us your honest feedback, it did not fall on deaf ears.

October 24, 2017

Thanks Paulina! I haven't always had the best experience purchasing cars from dealerships, but everyone at Audi Beaverton was great, especially Paulina Peterson. Paul More

by Audi101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulina Peterson
October 24, 2017

Outstanding service, sales and vehicle My wife choose sunset Audi for its service department and has worked with Cory for more than 4 years with her 2011 TT. Our experience has shown us a t More

by Bob B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sigve Friedle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Maslen, Doug Foley
October 23, 2017

Excellent service Came in for engine codes, turned out the issue was covered by warranty - complete replacement of intake manifold, and full check on the rest of the ca More

by A3owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
October 23, 2017

Service Probably should fix the issues within first time of visit. After taking out car out of service, still saw issues. Then sent back to service. More

by Naveen M Shanwad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Theriault
Oct 26, 2017 -

Audi Beaverton responded

We thank you for taking the time to review your recent service visit. While your vehicle was in we performed our internal escalation process to determine the issue and found the part we had installed was defective. We are very sorry for the inconvenience of having to return and the amount of time it took our foreman to determine the component failure. We are continually working on becoming better at what we do. Feedback like this is always taken to the team and used as a tool to better ourselves. We appreciate your patronage again thank you for sharing your thoughts with us.

October 21, 2017

Awesome of service. Dustin Close was excellent job, any time my car has problem I just a text with him made a appointment, loaner car and anything I needed. Techs & Dusti More

by Phunguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Techs, Dustin Close
October 21, 2017

Great Experience! I recently purchased a preowned Audi Q5 from this dealership. They arranged transportation from the airport to the dealership, treated me like a VIP, More

by Boisegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Foley
October 20, 2017

Buying a new Q5 We bought a new car with Shane Randall's help. He helped understand all the options and spent a great deal of time with us before and after the sale More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Clapper
October 19, 2017

recall I had a great service experience and Corey treated me so professionally and the whole process was easy and enjoyable. The facility is very clean, mod More

by audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Maslen
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