Back

Audi Burlington

Burlington, MA

4.9
3,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,331 reviews

June 07, 2025

I called Audi Burlington the young lady on the phone advised me of my best options I had my car towed to Audi Burlington that night by morning I was all set my car was checked out problem resolved. Audi More

by Blatrice632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Audi Burlington responded

Hi Blatrice, we're delighted to hear that our team at Audi Burlington provided you with prompt and courteous service, resolving your car issues efficiently. Thank you for choosing us and sharing your positive experience!

June 07, 2025

Services manager was excellent however I didn’t get the same impression from the other person that was working with me. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Audi Burlington responded

Angie, thank you for sharing your feedback. We're glad to hear the service manager made a positive impression and will work on ensuring consistency across our team. We appreciate your input! - Audi Burlington

June 06, 2025

It was effective for car service with your staff Jim I appreciate it about hie did that good job.. More

by Cheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Audi Burlington responded

So happy to hear that! Thanks for the amazing review! – Audi Burlington

June 06, 2025

I had my first service appointment at Audi Burlington. This was after 15 years with Infinitii. The professionalism and attention to detail is top notch. I worked with Raymond as the supervisor and he quic More

by JAMESBHARTNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Russo
Jun 09, 2025 -

Audi Burlington responded

James, we're delighted to hear that Raymond and Jason provided top-notch service during your first visit at Audi Burlington. Thank you for choosing us after 15 years with Infiniti! We look forward to serving you again in the future.

June 05, 2025

I’ve leased my third Audi from Jay Levy at the Herb Chambers Audi dealership in Burlington. Every time the experience has been excellent and the customer care and responsiveness has been exceptional. More

by Jlawlor42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Audi Burlington responded

We're delighted to hear that Jay and the Audi Burlington team have consistently provided you with excellent service. Thank you for your continued trust in us!

June 04, 2025

Victoria was so helpful with the purchase of my vehicle. Made the entire process very smooth and easy. Very friendly as well! More

by Oliviabowdre99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Audi Burlington responded

Olivia, we're delighted to hear that Victoria made your experience at Audi Burlington smooth and enjoyable. Thank you for the kind words!

June 04, 2025

Jim was extremely helpful and accommodating as I evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. More

by Naj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Audi Burlington responded

We're delighted to hear that Jim provided you with helpful and accommodating service at Audi Burlington. Trust is indeed crucial, and we're glad he could earn yours during your visit. Thank you for sharing this feedback!

June 04, 2025

Run don’t walk to Audi Burlington for buying /repairs on car. The dealership is 100% proficient and beyond the vast customer service. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole team sales to service
Jun 05, 2025 -

Audi Burlington responded

Thank you for the enthusiastic recommendation! We're delighted to hear that our team at Audi Burlington exceeded your expectations with both buying and repair services. We appreciate your support and look forward to serving you again in the future!

June 04, 2025

Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. More

by Elizabeth79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Audi Burlington responded

Thank you, Elizabeth! We're glad to hear you had such a positive service experience! We appreciate your rave review and recommendation, and will see you next time! - Audi Burlington

June 03, 2025

Brendan was easy to work with, no xx, and helpful through the whole process. Super easy to communicate with and had plenty of updates through to make sure I stayed informed and was ready to go right from pic More

by Joe Digs
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rosario
Jun 03, 2025 -

Audi Burlington responded

Joe, we're delighted to hear that Brendan made your experience smooth and informative at Audi Burlington. Thank you for sharing your positive feedback!

1
...