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Audi Burlington

Burlington, MA

4.9
3,293 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,293 reviews

January 04, 2025

Best customer service! Service department staff great specially Tony Ferreira very nice excellent experience he explained to me about everything concerning my car was havin More

by Lena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Burlington responded

Lena, thank you for the glowing review! We're delighted to hear Tony and our Audi Burlington team provided you with an excellent service experience. We appreciate your recommendation and look forward to seeing you again when you're ready for that Audi Q5 upgrade!

January 04, 2025

Great service team. Excellent communication. Thorough reporting on condition of my car. Strong recommendation for servicing your Audi. More

by Chris B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Audi Burlington responded

Chris, thank you for the recommendation! We're glad to hear our service team at Audi Burlington provided excellent communication and thorough reporting. We appreciate your support!

January 03, 2025

I brought my car in for an oil change and, Jim at the service center was always a pleasant to work with. More

by Sine
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Audi Burlington responded

We're delighted to hear that Jim made your oil change experience a pleasant one at Audi Burlington. Thank you for choosing us, and we look forward to assisting you again in the future!

January 03, 2025

The service was great; I always appreciate being able to have a loaner since I have no other way to get home. Every time I have Derrick as my service advisor he is always very helpful, answers my questions More

by sherdenacofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! We're glad Derrick & the team always take such wonderful care of you and we look forward to seeing you again next time!

January 02, 2025

Excellent group! Nate was fantastic. Made the whole experience pleasant and straightforward. Will do business with Audi Burlington again no doubt. More

by BZ Wilmington
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Audi Burlington responded

We're delighted to hear that Nate and the team made your experience at Audi Burlington pleasant and straightforward! Thank you for choosing us, and we look forward to serving you again in the future.

January 02, 2025

A true pleasure to work with Victoria,she is very thorough,informative and professional.wonderful experience. More

by cebergeron5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Damian Excellent
Jan 03, 2025 -

Audi Burlington responded

Thank you for sharing your wonderful experience with Victoria and the team at Audi Burlington! We're delighted to hear that her thoroughness and professionalism made a positive impact. We appreciate your feedback!

January 01, 2025

The people were very nice and helpful! Got me in and out quickly and kept me up to date More

by shaffer915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Audi Burlington responded

Thank you for reviewing your recent experience with the Audi Burlington team! We appreciate your kind feedback and look forward to serving you again in the future!

January 01, 2025

Nate was great in my purchase of my new Q5. Thorough, prompt in response , and pretty much flawless. Only complaint about this dealership is in dealing with the business office and their pushy More

by Trocksully
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another Nate
Jan 02, 2025 -

Audi Burlington responded

Thank you for sharing your experience with us at Audi Burlington! We're glad to hear that Nate provided excellent service during your Q5 purchase. We appreciate the feedback regarding the business office and will certainly address it with our management team. Enjoy driving your new car!

January 01, 2025

Keith Brandano is great salesman very personable and knowledgeable. Took time to listen, acknowledged our needs and provided what we were looking for. He was accommodating and flexibly, Provided realt More

by vmaserejian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Audi Burlington responded

We're delighted to hear that Keith provided such a personalized and accommodating experience at Audi Burlington. Thank you for sharing your positive feedback! Enjoy your new car!

December 30, 2024

Victoria was very helpful and responsive during the entire purchase journey. She has followed up post purchase to proactively answer questions. More

by alk828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Audi Burlington responded

We're delighted to hear that Victoria provided such helpful and responsive service during your purchase journey at Audi Burlington. It's great to know she continues to support you even after the sale!

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