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Audi Burlington
Burlington, MA
3,300 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,300 reviews
January 11, 2022
Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it very welcoming and friendly. Strongly recommend it More
by Rui.m.mascarenhas
January 10, 2022
Service from top to bottom was a class act, smooth, timely (especially in a time when dealers are finding it hard to find cars) - just first rate. timely (especially in a time when dealers are finding it hard to find cars) - just first rate. More
by Stephenlord9
January 08, 2022
Service was great. My car was ready when promised. All employees were professional and friendly. employees were professional and friendly. More
by Mcbragg
Employees Worked With
January 06, 2022
The service dept is speedy and courteous. Always a good experience in the 3 1/2 years I've gone there. experience in the 3 1/2 years I've gone there. More
by Tee
January 05, 2022
Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More
by Sheiladiwa
Employees Worked With
January 05, 2022
This dealership is very professional and efficient. They focus on their customers and their overall satisfaction. focus on their customers and their overall satisfaction. More
by dolan996
Employees Worked With
January 05, 2022
Very efficient, got in and out quickly, loaner car ready as requested and work completed fast. as requested and work completed fast. More
by dealerrater
Employees Worked With
January 05, 2022
Excellent service and responsivenessFriendly team Loved Excellent service and responsiveness Friendly team Loved the loaner car And the texting communication process Excellent service and responsiveness Friendly team Loved the loaner car And the texting communication process More
by RB
Employees Worked With
Derek Carrion
January 04, 2022
Jim Parolisi was my service manager on my 20 year old Audi TT. He did a great job coordinating all the work and kept me informed in real time. It was a great experience. Audi TT. He did a great job coordinating all the work and kept me informed in real time. It was a great experience. More
by jmooney4360
Employees Worked With
January 03, 2022
Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly cleaned and as expected. Thank you for always being so very professional and also appreciate the free snacks! More
by Heidi & Jay
