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Audi Burlington
Burlington, MA
3,301 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,301 reviews
December 22, 2021
Good to great service all the time, and I have been going since 2013. Don since 2013. Don More
by Rob.walsh327
Employees Worked With
December 21, 2021
This was a great experience. Peter Matton was a class act and helped me through my journey to find the perfect car. Cheers to this dealership. and helped me through my journey to find the perfect car. Cheers to this dealership. More
by dmurphy7892
Employees Worked With
December 20, 2021
Matthew was very helpful in solving the problem with my vehicle He contacted Audi to see if they could pay for some of the cost since the vehicle had only gone 1k past the warranty and they agreed to pay 9 vehicle He contacted Audi to see if they could pay for some of the cost since the vehicle had only gone 1k past the warranty and they agreed to pay 90% Of the cosy More
by Jim's new Q5
Employees Worked With
Matthew
December 17, 2021
Good service. Very efficient. Not thrilled with replacement of back license plate which is a known Audi defect. replacement of back license plate which is a known Audi defect. More
by Timjette
Employees Worked With
December 17, 2021
This was my 2nd time getting my car serviced here. I was there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I also had errands, They offered me a loaner, but I declined, since they also said the service would be less than 2 hours. Considering all I got done, and a wash and vacuum thrown in, it was a fast and easy visit and I was able to work while in the waiting area. The team is polite, fast and courteous! More
by terefang
Employees Worked With
December 15, 2021
Always very courteous, professional and willing to go the extra mile for their valued customers. extra mile for their valued customers. More
by Paul
December 15, 2021
Overall a good experience. Audi Service is expensive and I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never w I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never well explained, however, it seems to work. Overall, I give the vehicle and the dealer high marks. More
by bagnaschi
