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Audi Burlington

Burlington, MA

Overview
Employees
Reviews
Vehicles
4.9
3,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,331 reviews

January 17, 2025

Excellent service department. With great service personal, I know I will always go back there More

by sawsan.galal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! We look forward to seeing you next time!

January 17, 2025

Anthony was awesome to work with. Customer service was a 10. Thank you everyone at Audi Burlington. More

by cinkabjj77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Audi Burlington responded

We're so glad you enjoyed working with Anthony & the team here at Audi Burlington! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

January 17, 2025

I have been a client of this dealership for almost 20 years and am always satisfied. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Audi Burlington responded

Barbara, Thank you for the five-star rating! The team looks forward to working with you again! - Audi Burlington

January 16, 2025

Always professional, attentive and on time. They truly understand customer service. It is always a pleasure to deal with them. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Hu
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Jan 17, 2025 -

Audi Burlington responded

Thank you for recognizing the professionalism and attentiveness of our team at Audi Burlington. We're delighted to hear that your experiences with us have been consistently positive and we look forward to continuing to serve you in the future!

January 15, 2025

Brought in SQ5 for 10k service Derek explained what was included in service and was out the door in a timely manner. More

by sstepanis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Audi Burlington responded

We're glad to hear that Derek provided a clear explanation and got you back on the road quickly at Audi Burlington. Thank you for trusting us with your SQ5's service!

January 15, 2025

Victoria was so great to work with she made what is usually a very stressful purchase for me very easy. More

by staceyf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Olivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Audi Burlington responded

We're delighted to hear that Victoria made your experience at Audi Burlington stress-free and enjoyable. Thank you for sharing this positive feedback!

January 14, 2025

Derek B. very knowledgable and helpful. Has been my advisor for 6 years. He deserves a raise. More

by JOHNSOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Audi Burlington responded

Thank you for the wonderful review, John! We're certainly lucky to have Derek on our team and we'll be sure to share this kind feedback with him. Take care and we'll see you next time here at Audi Burlington!

January 11, 2025

Fast, friendly, no charge loaner. Reasonable service cost. Visual updates and communication by text. Simply awesome! More

by polo51803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Burlington responded

We're delighted to hear that you had an awesome experience with our team at Audi Burlington! It's great to know the service was fast, friendly, and reasonably priced. Thanks for sharing your feedback!

January 11, 2025

Jim Parolisi in the service department is THE reason I keep buying cars from Herb Chambers. He's professional, knowledgeable, honest, and an all-around great guy. More

by davek8mileshigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Audi Burlington responded

Dave, we're delighted to hear that Jim's exceptional service keeps you coming back to Audi Burlington! It's wonderful knowing his professionalism and honesty make such a positive impact. Thank you for your continued trust in us!

January 11, 2025

Straightforward, no pressure, really listened to me and what I was looking for, all in all great experience. More

by Batman
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 13, 2025 -

Audi Burlington responded

We're delighted to hear you had a great experience with us at Audi Burlington! Our team always aims to provide attentive and pressure-free service. Thanks for choosing us, and enjoy your new ride!

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