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Audi Burlington

Burlington, MA

4.9
3,302 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,302 reviews

December 13, 2021

Friendly staff and well informed. They made you feel comfortable and no pressure to purchase. More

by DanH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Thanh Nguyen
Dec 14, 2021 -

Audi Burlington responded

Thanks for the awesome review! It was a pleasure having you visit us here at Audi Burlington and we hope to see you again next time!

December 13, 2021

I've been going to Burlington for at least 40 years even before Herb Chambers. I would never go anywhere else. I always get a royal welcoming and excellent service. More

by thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Audi Burlington responded

Wow! We're speechless, Thomas! It means so much to hear that our team has earned your business all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Audi Burlington

December 10, 2021

Derek is the best service rep, he knows his stuff and he understands the customer!! More

by 3934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Audi Burlington responded

Thank you for this wonderful feedback - Derek will be thrilled to hear it! We appreciate you being an Audi Burlington customer and look forward to seeing you next time!

December 10, 2021

Excellent service, they took care of everything from the the time I dropped my car off until the time I picked it up More

by K.mart_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your vehicle! We appreciate your great review and hope to see you again next time here at Audi Burlington!

December 09, 2021

Satisfied with Derek communication and his support on my most recent car service visit. Also happy with the work done on the requested service. More

by Ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Audi Burlington responded

Thanks, Ana! We're glad Derek made your service visit so easy! We appreciate you rating us five stars!

December 08, 2021

So kind and efficient. Only took about a week for me to get my new vehicle! More

by Hannah Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Lisa Sweet
Dec 10, 2021 -

Audi Burlington responded

We're so happy to hear it, Hannah! The Audi Burlington team appreciates your kind review and five-star rating! Thank you for coming to see us!

December 08, 2021

Our 2019 Audi e-tron was in for a couple of service bulletins and a scheduled service. It all was done promptly, the car was washed and vacuumed inside and ready when promised. We also got a nice loan More

by tabisalih
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Dec 09, 2021 -

Audi Burlington responded

Thank you for your review! We hope you enjoy your new vehicle! We hope you share your excellent experience with friends and family! -Audi Burlington

December 08, 2021

Quick appointment, hitch installed, less expensive than expected. 2021 Q5. Very happy with the service department. More

by jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Audi Burlington responded

Hi Jeffrey, thank you for trusting our team! We hope you enjoy your 2021 Audi Q5!

December 08, 2021

we have bought and serviced our cars here for years, and have always been very satisfied with the professionalism and quality of service More

by hdaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Audi Burlington responded

Thank you for trusting our team at Audi Burlington! We're honored to have you as a customer! See you next time!

December 06, 2021

Jim and the Audi Burlington team were great. Drop off, loaner, details of work needed and checkout were all top notch. I was in and out in 1 day. Will definitely return recommend to others. More

by rgfinch11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Audi Burlington responded

Your review for Jim and the team has made our day! Thank you so much for being a loyal Audi Burlington customer!

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