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Audi Burlington

Burlington, MA

4.9
3,302 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,302 reviews

May 23, 2021

We highly recommend the sales team. The sales team was friendly and the buying process was simple. We are thrilled with our purchase. The service team, on the other hand, was less than helpful and quite More

by ajhp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Mcguire
May 25, 2021 -

Audi Burlington responded

Thank you for the wonderful rating for our sales team! We're glad we helped make your purchase so positive and encourage you to reach out with any concerns you may have. Thank you, Adnan Sehovic - General Manager - adnan@herbchambers.com

May 22, 2021

The entire process was simple, fast, painless, and transparent. The apt was easy to get, the loaner was ready, and paying was all electronic. Fantastic experience! More

by sfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Burlington responded

That's what we like to hear! Thank you for this fabulous review and for being an Audi Burlington customer! Take care!

May 21, 2021

Service was excellent. Derek was more than helpful with our service problem. We highly recommend this dealership for your Audi. We have dealers closer but go out of our way for their service. More

by jpkreitzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Burlington responded

Thank you for the wonderful review! We are happy to hear Derek could make your service experience so positive and earned such a high rating! We look forward to seeing you next time! - Audi Burlington

May 21, 2021

1st class sales with full life cycle support. Excellent and professional service. No surprises with service. Very customer oriented. Our family has purchase 8 Audi’s from this dealership More

by Sgpiligian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Audi Burlington responded

We are so honored to have earned your five-star rating! Thank you so much for this glowing review and for being our customer! Be sure to share our thanks with the rest of your family! - Audi Burlington

May 21, 2021

I have always had great service here. Always able to get a loaner car while my car is being serviced which is very important to me. Always been told cost upfront. Always receive notification if cost changes More

by Grasso1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Audi Burlington responded

It's always our pleasure to take care of you! Thanks for being an Audi Burlington customer! We'll see you at your next service appointment!

May 19, 2021

Professional and thorough. The service called they gave me was accurate, the work that they did was excellent, and they let me keep the loaner car overnight while they finished servicing my car. More

by reedpthompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Audi Burlington responded

Reed, we are so happy to hear that our team at Audi Burlington could take great care of you! Thank you for your kind review!

May 18, 2021

I was told my water leak would be days out, only to find out days earlier it was fixed, very happy, I dealt with Jim Audi Burlington, very professional etc More

by Steve Anderson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Steve Anderson responded

Thanks for great service..

May 18, 2021 -

Steve Anderson responded

Thanks for great service

May 18, 2021 -

Audi Burlington responded

It was our pleasure to take care of everything for you, Steve! Thanks for being a Audi Burlington customer!

May 18, 2021

Peter was great to work with. He made the car buying experience an easy process. I was very pleased with the service he provided and would recommend him. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Audi Burlington responded

Dan, we greatly appreciate this awesome feedback! Peter will be so glad to see your review. Thanks for choosing Audi Burlington!

May 18, 2021

Had a quick and efficient experience buying a car here, with help from Peter Matton all along the way. Took only about 2 hrs to get from test drive to signed contracts, and then Peter drove the car up to w More

by NH Audi Buyer
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Audi Burlington responded

We're thrilled Peter could make it happen! Thanks for sharing your buying experience, we know you are going to love your new ride! Safe travels, from all of us at Audi Burlington!

May 16, 2021

Awesome job by Brendan and team at Audi Burlington. Sales process was smooth and Brendan went beyond expectations on delivery and explained all the tech - super knowledgeable. Highly recommended More

by Smartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Ashley Downey, Brendan Mcguire
May 17, 2021 -

Audi Burlington responded

We are so happy to hear that Brendan and the rest of the Audi Burlington staff could do a great job for you! Thank you for recommending us!

May 17, 2021 -

Audi Burlington responded

We are so happy to hear that Brendan and the rest of the Audi Burlington staff could do a great job for you! Thank you for recommending us!

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