Back

Audi Burlington

Burlington, MA

4.9
3,337 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

62 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,337 reviews

March 26, 2021

Had a very good experience at Audi Burlington. Laris in the sales department was a pleasure to work with and took the time to ensure he reviewed every detail thoroughly. The only disappointing issue was b More

by Megkrug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Apr 16, 2021 -

Audi Burlington responded

Thank you for trusting us with this purchase. I'm so glad to hear that you enjoyed working with Laris, but I apologize for our oversight regarding your vehicle's detail. I will share your feedback with my team, and if there is anything that I can do to assist you, please contact me directly. Adnan Sehovic - General Manager - adnan@herbchambers.com

March 25, 2021

great in all ways. I would like docusign, no paper on purchase and related contracts. Tell herb its time to save himself and his company money and implement docusign and lobby the state to change the 197 More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sven Curkic, Laris Gacanovic
Mar 26, 2021 -

chris responded

As a follow on, if all sales, service and dealer management had touch screen tablets with keyboard functions also, like a Microsoft SurfacePro, they could give to the customer the signing docs and the customer could DocuSign on the spot. With over $2 billion+ in Herb Chambers sales I bet this could save the company $1 million a year in not having to manage paper. Thanks, Chris

Mar 26, 2021 -

Audi Burlington responded

Chris, we are happy to hear that our team gave you a great purchase experience! We appreciate your feedback about our contracts and we will take it into consideration moving forward. Thank you for choosing Audi Burlington, and safe travels in your new car!

March 23, 2021

Brendan was amazing! There was no hard sell, he explained, and continues to explain, every feature that I do not understand. My experience could not have been better! Thank you More

by Chuck79
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Mcguire
Mar 23, 2021 -

Audi Burlington responded

Thank you for taking the time to review us, Chuck! We appreciate the kind feedback about Brendan and are thrilled to hear that you had such a successful experience working with him and the Audi Burlington team. Drive safely in your new vehicle, and we hope to see you again down the road!

March 23, 2021

There was a few hiccups here and there. But Ali and josh got me a good deal at the end. Super excited for the new ride! More

by Ft94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Ali Mohajer
Mar 25, 2021 -

Audi Burlington responded

Thanks for shopping at Audi Burlington. We wish you safe travels in your new ride!

March 19, 2021

Peter was very helpful and knowledgeable when I came in to test drive my Audi A6. I was able to easily go to him with questions and didn't feel pressured at all. This is my first time buying an Audi and it More

by Caitlinh33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Audi Burlington responded

Caitlin - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Peter and the team. Drive safely in your new Audi A6, and congratulations! We hope to see you again at Audi Burlington!

March 18, 2021

We've been customers at Audi Burlington for six years, and have only good things to report. Professional, friendly service, and of course a terrific product. Very much enjoyed working with Laris G., and r More

by mcelliott59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Laris Gacanovic
Mar 19, 2021 -

Audi Burlington responded

Thank you so much for trusting us with your business over the past six years! We love to hear that you've had positive experiences working with Laris and really appreciate you sharing so many kind words about him. We hope that you continue to enjoy your new lease and look forward to working together again at Audi Burlington!

March 16, 2021

I went into Audi Burlington seeking knowledge and options. That's exactly what Brendan Leary provided. He was extremely knowledgeable on the two vehicles I test drove - one used, one new. He walked m More

by timothympatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Audi Burlington responded

Timothy - There is nothing we love more than seeing kind feedback about our wonderful team. Thank you for posting a great review about Brendan! It makes us happy to know that he made it easy for you to get into your new Audi Q7 and we are grateful to have you as an Audi Burlington customer. Hope to see you next time!

March 13, 2021

Bought our '21 Q5e from Thanh Nguyen. It was such a breeze to purhcase the vehicle with Thanh - not only does he understand what we need and know extensively about the vehicle we are purchasing, but he More

by CKC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Mar 15, 2021 -

Audi Burlington responded

Thank you for taking the time to leave us a review! We are so glad Thanh took such good care of you here at Audi Burlington, and we will certainly let him know that you appreciate his help. We are proud that we earned your business, and we hope that you continue to enjoy your 2021 Audi Q5e!

March 11, 2021

Brendan went above and beyond my expectations and was a true pleasure to work with. He’s helpful and professional. I would highly recommend him for anyone in the market for a vehicle at Audi. More

by Gina
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Audi Burlington responded

Hi Gina - We are thrilled that Brendan went the extra mile and earned your recommendation! Thank you for your support of Audi Burlington, we hope you are loving your new car!

March 11, 2021

I recently purchased a car from Audi Burlington and had a very positive experience. Nicoly Mandelli was my salesperson and she exceeded my expectations. She was knowledgeable and so easy to work with- she we More

by kerrywelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Audi Burlington responded

Kerry - Thank you so much for shopping with us at Audi Burlington! We love to hear that Nicoly went "above and beyond" to assist with your purchase. Safe travels in your new vehicle and we hope to see you down the road!

...
196
...