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Audi Burlington

Burlington, MA

4.9
3,337 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,337 reviews

December 31, 2020

This has been our fourth car purchased in Audi Burlington. we trust Jay Levy! he is always helpful and goes over and beyond to meet our need. More

by mojganazar4
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Audi Burlington responded

Thank you very much for your repeated business and recommendation of Jay! We are grateful to have you as a Audi Burlington customer. Happy New Year and safe travels in your new ride!

December 31, 2020

This is my second Audi and my first experience with Audi Burlington. Nicoly was great and knew the vehicle and trim lines very well. I had competing prices from other dealers and Nicoly made sure I had vehi More

by damnhandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Ashley Downey
Jan 04, 2021 -

Audi Burlington responded

We are delighted to read about your top-notch purchase experience! Thank you for mentioning the great work of Nicoly and Sven, we will make sure they know that their work was appreciated. We are honored to have earned your business and we hope that your first visit to Audi Burlington was not your last. Thanks and safe travels!

December 31, 2020

My car shopping experience with Nicoly was a pleasure. She was honest, knowledgeable and attentive. I would definitely recommend her to all of my friends and family. More

by seandgalvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Leary was helpful as well, Josh Morrison
Jan 04, 2021 -

Audi Burlington responded

Sean - Thank you so much for recommending Audi Burlington! We love to see all these kind words and are delighted that you're a happy customer. Safe driving in your new ride!

December 30, 2020

We had a great experience, quick, straight forward, no complaints or issues. The sales staff were extremely friendly and helpful, the space was very nice and comfortable. More

by ckck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Audi Burlington responded

Thank you for giving us your business and stellar feedback! It is gratifying to hear that our team made the purchase process friendly and efficient. Happy New Year from all of us at Audi Burlington!

December 30, 2020

My first Audi and it couldn't have gone smoother. Jay Levy made our purchase a pleasurable experience and trust me that is the first time I have ever made that comment when it comes to buying a car. Tha More

by pjcercone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Audi Burlington responded

Welcome to the Audi family! We are thrilled that Jay made your car-buying experience so smooth and seamless. We are honored to receive your business and recommendation. Thank you from all of us at Audi Burlington!

December 29, 2020

My wife and I had a great new car purchase experience at Audi Burlington. We were deciding between two car brands, and Jay was patient with us over a week or two as we explored both options, ultimately dec More

by KMP01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Sarah Hannon
Dec 30, 2020 -

Audi Burlington responded

Thank you for taking the time to leave us a review! We are so glad Jay took such good care of you and your wife here at Audi Burlington, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your Audi Q7!

December 28, 2020

I have purchased Audi cars from other dealers in the past. After dealing with a sales manager at our local dealership, I decided to call Audi of Burlington. I was connected to Alex (one of the sales man More

by Michael Reza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Zizza
Dec 28, 2020 -

Audi Burlington responded

Thank you, Michael, for leaving Audi Burlington a review! It is our goal to find the best option for guests and I am thrilled to hear that Alex, Peter, and Lauren all helped you into the right vehicle. On behalf of all of us here, congrats, and safe travels!

December 23, 2020

We scheduled an appointment, and arrived about 30 early. That being said we were completely ignored. We stood in their hot show room for about 30 minutes with little attention paid on us. They said they wer More

by tourtest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren
Jan 08, 2021 -

Audi Burlington responded

It is disappointing to hear that you were dissatisfied with your experience, as we strive to give each of our guests attentive, efficient care. We should have been better prepared for your visit and I will speak with my team about what you've written here. Customer feedback is important to us, so we appreciate you leaving a review. Thank you, Adnan Sehovic - General Manager - adnan@herbchambers.com

December 23, 2020

Brendan was excellent in his follow up, service, and make the process seamless. I've leased two cars with him and plan ton continue as my family and needs change. Thank you Brendan! More

by acbrow11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Audi Burlington responded

Thank you for this outstanding review! We are honored that Brendan and the team earned your loyal business and your five stars. Our team looks forward to welcoming you back to Audi Burlington in the future. We wish you and your family a happy holiday season and safe travels in your new car!

December 23, 2020

Audi Burlington dealership has made the shopping process very simple, and they tried best to accommodate the customer’s need. I spent minimal amount of time to negotiate the price. Both Brendan and Josh are More

by yuehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Dec 23, 2020 -

Audi Burlington responded

Yuehan, it makes us smile to hear that you felt at home here during your recent purchase. We are thrilled that Brendan and Josh made the experience as easy and enjoyable as possible and got you into the right car for you. Thank you for giving Audi Burlington your business and your five stars. Happy holidays!

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