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Audi Burlington

Burlington, MA

4.9
3,303 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,303 reviews

September 13, 2020

I had an excellent experience purchasing my new 2020 Audi S5 at the dealership. Nicoly Mandelli promptly answered all of questions, and the transaction was very smooth. More

by nnatov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Sep 14, 2020 -

Audi Burlington responded

We're thrilled to hear that Nicoly made your car-buying experience at Audi Burlington so straightforward and stress-free! We wish you many wonderful miles in your new 2020 Audi S5!

September 12, 2020

We worked with Nicoly Mandelli to purchase a 2020 Audi Q7. She knows her cars and answered my million questions patiently . Excellent service ! Highly recommend ! More

by AAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Audi Burlington responded

Thank you for shopping at Audi Burlington! We're thrilled to hear that Nicoly helped you into a 2020 Audi Q7 and that she was so helpful throughout the process. Congratulations and safe travels!

September 12, 2020

This is my 2d Audi from this dealer and will be where I buy my next one too. I just hope Laris and Jennifer are still there when I buy my next one. They were wonderful! More

by Dan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Gorman, Laris Gacanovic
Sep 14, 2020 -

Audi Burlington responded

Dan, thank you for the review! We are so glad you enjoyed working with Laris and Jennifer here at Audi Burlington, and we look forward to your next visit!

September 11, 2020

Our new car experience with Peter Matton was extremely positive. He patiently answered every question and knows his specs and stats down cold. I would certainly recommend him to any prospective buyer. We More

by irjetodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2020 -

Audi Burlington responded

Thank you for the review! We are so glad Peter took good care of you here at Audi Burlington, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 10, 2020

We were very happy with her. Excellent service. Very happy we did this car deal with her. Nicoly alway returned calls, and was very enthusiastic about her work More

by Yeghishe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

This is my 3rd experience w/ Audi Burlington and Brendan Leary. Living over 400 miles away in another state is clear evidence of my satisfaction. The added logistics of out of state paperwork is well wort More

by MAM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

The dealership was clean, contemporary and COVID safe. The staff was incredibly attentive, respectful, not pushy and there to find a car suited to make you happy. I worked with Jay Levy - a real gentlem More

by MB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Ali provided me the worst dealership experience. He was not accommodating and extremely rude. He conveyed the fact that pretty much there is no such thing as deals or promotions going on, especially during More

by Karmazabich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Mohajer
Sep 10, 2020 -

Audi Burlington responded

Karmazabich, I am very unhappy to hear of your negative experience. Our team strives for excellence in customer service each and every time. I apologize. I would love to speak further about this matter so I can try to better understand what happened and make it right. I look forward to hearing from you. And thank you again for bringing this to our attention. Adnan Sehovic- General Manager asehovic@herbchambers.com

August 30, 2020

I purchased a new A6. Peter and Josh were both very nice, easy to work with, very friendly, and appreciated my business. I'd highly recommend this dealership. More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
August 30, 2020

Our family have got 3 different vehicles at Audi Our family have got 3 different vehicles at Audi Burlington from Peter Matton between 2014 and 2019. My experience was always easy and pleasant. More

by Alex O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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