Audi Burlington

Service was great with an easy check in, timely updates and video summary, and quick and easy check out and video summary, and quick and easy check out More

Courteous and timely. Also good communication. And willing to accommodate having tow truck do drop off Also good communication. And willing to accommodate having tow truck do drop off More

Excellent knowledge and customer service. Friendly staff. The wait for the lease paperwork was dry long though. Friendly staff. The wait for the lease paperwork was dry long though. More

I was quoted ridiculously high cost nearly $6000 for the diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online fro diagnostic and repairs. I asked what parts I needed and it was only one part A steering column $4100 they wanted and I was able to find it online from another Audi dealership in a different state for $2900. I asked why they’re charging me $1300 more for the same part brand new and was told “we are a franchise dealership in Burlington. Other dealerships can determine their own prices for parts”. And they rip you off on the diagnostic cost, and labor cost compared to any of the mechanic any other mechanic. The dealership knows they have you in a vulnerable position. You need your car to live to get to woposition.rk and invested a tremendous amount of money and emotion into it and all they care about is ripping you off bleeding for every penny. They give Audi a bad name and I probably wouldn’t buy another Audi brand again. I don’t know who Herb Chambers is, but I guess he’s some guy who makes his money ripping off people who are in a vulnerable position. More

Great overall experience with no pressure. Scott is knowledgeable and was extremely helpful from the first test drive all the way to getting an inspection sticker for the new Audi! Scott is knowledgeable and was extremely helpful from the first test drive all the way to getting an inspection sticker for the new Audi! More

It was such a pleasure working with Ruzhena and George in the purchase of my new Audi Convertible. They were so professional and made it all so easy. I would highly recommend Ruzhena. Her communication in the purchase of my new Audi Convertible. They were so professional and made it all so easy. I would highly recommend Ruzhena. Her communication was spot on. I will definitely keep in touch with her. Thank you for everything! More

They are always willing to go above and beyond, very polite and timely with their service. polite and timely with their service. More

Jim is professional, nice ,helpful, great person . he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! he is always try make the customer happy and satisfied. Also special thanks to Burlington Audi for the great services! More

Victoria made the entire process super easy for me. She was very knowledgeable and patient with me. She was available for any questions I had and even after my purchase and I was home with my car, Vict She was very knowledgeable and patient with me. She was available for any questions I had and even after my purchase and I was home with my car, Victoria was very responsive with my additional questions. Excellent service. More

Professional technical advisor, oil service completed on time, wait area is clean, coffee and snacks are available. time, wait area is clean, coffee and snacks are available. More