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Audi Burlington
Burlington, MA
3,309 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,309 reviews
November 20, 2023
Great car buying experience. Our sales rep, Peter, listened to us and met our needs. Our sales rep, Peter, listened to us and met our needs. More
by domobono
Employees Worked With
November 19, 2023
Very upfront and thorough. Good communications system. Anthony was friendly capable and informative. I’ll be back. Good communications system. Anthony was friendly capable and informative. I’ll be back. More
by Eagrestijr
Employees Worked With
November 18, 2023
Amassing custmer service, max was Avery good man and very active I like to come back soon, I am also not being pretentious when I appreciate Max. I have a comment about another person, which is the honorable active I like to come back soon, I am also not being pretentious when I appreciate Max. I have a comment about another person, which is the honorable lady along the counter, whose name I do not know.... I am also impressed by the maintenance report, which differs from what is found in the extortionists from other agencies, as it shows you the defects with evidence. More
by fady
Employees Worked With
Max was very interested of worke and helped me a lot to get the informations I need, thank max , Kelly Mullaney
November 18, 2023
Easy to get an appointment. Service rep kept me well informed. Tech service was excellent. I have used Audi Burlington for over a decade and the level and quality of service Service rep kept me well informed. Tech service was excellent. I have used Audi Burlington for over a decade and the level and quality of service remains superior. More
by Opus25
Employees Worked With
Other Employees :
Gary Carman, Kelly Mullaney
November 17, 2023
Brought my car in for regular oil change and maintenance. Everything was done professionally and on time. Excellent customer focused and friendly service advisor. Everything was done professionally and on time. Excellent customer focused and friendly service advisor. More
by Ben
Employees Worked With
Max
November 16, 2023
Excellent customer service. Service department does an exceptional job. Quality service, fair pricing and Audi trained technicians. Five Stars! Service department does an exceptional job. Quality service, fair pricing and Audi trained technicians. Five Stars! More
by vincent
Employees Worked With
November 16, 2023
My last technical visit was a sorry experience regarding my contact with the manager. Weird comments and no follow up. Considering the price of any routine tech visit at Audi Burlington, the dealership coul my contact with the manager. Weird comments and no follow up. Considering the price of any routine tech visit at Audi Burlington, the dealership could do a better job. More
by avopran
Employees Worked With
November 15, 2023
My family and I had an amazing experience with the team at Audi Burlington. Working with Peter Matton in sales, alongside Michael Bermudez in business management, delivered an above and beyond car dealersh at Audi Burlington. Working with Peter Matton in sales, alongside Michael Bermudez in business management, delivered an above and beyond car dealership experience. Peter and Michael were patient, attentive, knowledgeable and true advocates throughout the process. It was clear how these two went the extra miles to get what I was looking for while keeping in mind my financial goals. Moving forward, Audi Burlington will be our exclusive car dealership for everyone in the family. Highly recommended. More
by Diana Solano
November 13, 2023
So many helpful people, I will definitely recommend this dealer. Thank you for all the help!! dealer. Thank you for all the help!! More
by lissethm88
Employees Worked With
November 13, 2023
First service experience for my 2023 Audi Q5 and was super impressed! From the ease of check-in and optional loaner car to the detailed video describing what was done to the fabulous cleaning inside an super impressed! From the ease of check-in and optional loaner car to the detailed video describing what was done to the fabulous cleaning inside and out I can't say enough good things about Audi Burlington! More
by alybabson
Employees Worked With
