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Audi Burlington
Burlington, MA
3,337 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,337 reviews
July 07, 2023
Tried to get me to replace turbo charger for 5k because check engine light was on. When I got the car back and drove about 25 miles the check engine light shut off. I took it to another Audi dealership in check engine light was on. When I got the car back and drove about 25 miles the check engine light shut off. I took it to another Audi dealership in the area to make sure and they told me nothing was wrong with it and that it didn’t need to be replaced. Scam artists @ Burlington Audi More
by Henry.cochran23
Employees Worked With
July 06, 2023
Always excellent service. The video walk around was awesome! Thank you a clean when I picked it up! The video walk around was awesome! Thank you a clean when I picked it up! More
by Audi/Honda Driver
Employees Worked With
July 06, 2023
Good communication when car is being serviced. Scheduling was easy online. Pleasant and knowledgeable staff Scheduling was easy online. Pleasant and knowledgeable staff More
by patt227
Employees Worked With
July 06, 2023
My experience was great , they have a customer-focused staff in both sales and service staff in both sales and service More
by jggehrig
Employees Worked With
July 06, 2023
Convenient location, courteous staff, no problems making appointments, love the option of a courtesy car if needed. appointments, love the option of a courtesy car if needed. More
by cthorpbolton
Employees Worked With
July 05, 2023
I wanted leave a review on my 2nd recent purchase at Audi Burlington and was lucky enough to work with Keith on both purchases.. I told him what I was looking for and he found the exact car that I wanted l Burlington and was lucky enough to work with Keith on both purchases.. I told him what I was looking for and he found the exact car that I wanted low miles and was Certified Pre-Owned. He even stayed late so I could do a test drive when I got out of work. He’s not pushy with the sale and really just wants to find you the right car for your budget. I would definitely ask for him when you go in but all the team members are super nice and I can see why the dealership is the TOP Audi dealership in the area. I have worked with Kelly in service (can you say Awesome) Dat in Parts (again Awesome). And Keith in sales (Awesome) . Stop in if you want a great car and great service. 5 Star dealership More
by Richigentile26
Employees Worked With
Other Employees :
Dat. Parts department , Kelly Mullaney
July 05, 2023
I always receive excellent attention at drop off. Everything is fully explained. Videos and follow up texts are sent to inform you as to what needs to be done. Pick up is extremely stream line . Everything is fully explained. Videos and follow up texts are sent to inform you as to what needs to be done. Pick up is extremely stream line . More
by No
Employees Worked With
July 05, 2023
Anthony is always accommodating and keeps you updated on progress. He is very thorough in going through the vehicle inspection. progress. He is very thorough in going through the vehicle inspection. More
by Anvamivaa
Employees Worked With
July 02, 2023
Professionalism Top notch service Communication for updates was great from start to finish. Great dealership for business updates was great from start to finish. Great dealership for business More
by GNK
Employees Worked With
Other Employees :
Gary Carman, Kelly Mullaney
