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Audi Burlington
Burlington, MA
3,337 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,337 reviews
July 01, 2023
Not A Happy Experience purchased a used Audi Q5. Everything was going good until I picked up the vehicle. Picked it up on Thursday around 6pm and had to have it towed home on Friday night around 11 Everything was going good until I picked up the vehicle. Picked it up on Thursday around 6pm and had to have it towed home on Friday night around 11pm. Contacted my salesman and was told just bring it the service department. WOW I was floored not a omg what happened, I'm so sorry nothing just bring it the service department. So I have to have it towed again I'm still in shock........ Contacted the service department to let them know what was happening and Ray Hebert was great very understanding and caring. AAA was having a hard time setting up a tow and Ray set us up with a loaner so I could get to work on time. Hopefully it is not a serious issue More
by steveja1
June 30, 2023
Nate made buying a car so much fun! The experience was simple and pressure free. We would highly recommend buying your next car from Nate and his team at Audi Burlington. The experience was simple and pressure free. We would highly recommend buying your next car from Nate and his team at Audi Burlington. More
by Michelle
June 29, 2023
As usual, excellent service. Thorough, efficient and professional. The staff is user friendly and they deliver a prompt turn around. A favorable experience! Thorough, efficient and professional. The staff is user friendly and they deliver a prompt turn around. A favorable experience! More
by mdmcd
June 29, 2023
Great experience with the team at Audi Burlington. Car buying made simple and hustle free. Car buying made simple and hustle free. More
by zakhelekambula
June 29, 2023
Very professional, excellent communication via text and phone call, listened to all my concerns, performed detailed diagnostic exam of vehicle phone call, listened to all my concerns, performed detailed diagnostic exam of vehicle More
by kathyaylward
Employees Worked With
June 28, 2023
I have been using audi Burlington for services for years. It is convenient, professional and friendly. I had scheduled a flat tire repair/replacement appointment with Audi Burlington. Kelly helped me with a It is convenient, professional and friendly. I had scheduled a flat tire repair/replacement appointment with Audi Burlington. Kelly helped me with a quick turnaround time. Very satisfied. More
by Ben Xia
Employees Worked With
Kelly Mullaney
June 28, 2023
Very happy with my experience at Audi Burlington. This is the second Audi that we have purchased from Peter. He is very knowledgeable and wanted to make sure that I was comfortable with my decision. This is the second Audi that we have purchased from Peter. He is very knowledgeable and wanted to make sure that I was comfortable with my decision. I love my new Q5! More
by DMillett
Employees Worked With
June 28, 2023
The service at the dealership was excellent. Happy with the job that has been done Thank you Derek! Happy with the job that has been done Thank you Derek! More
by Sam
Employees Worked With
