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Audi Burlington - Service Center

Burlington, MA

4.8
1,398 Reviews
Call Service Center (781) 272-8880

1,398 Reviews of Audi Burlington - Service Center

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May 17, 2024

Outstanding Service in every way. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. More

by cindyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Correia, Kelly Mullaney
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May 17, 2024 -

Audi Burlington responded

Cindy, we're happy to hear you're pleased with the service provided by our team here at Audi Burlington! Thanks so much for the wonderful feedback and please don't hesitate to reach out if we can assist you again in the future!

May 16, 2024

Wait time was reasonable and I was kept informed throughout process. Nice waiting area. that was quiet and clean. More

by Dianakmaroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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May 16, 2024 -

Audi Burlington responded

Dianakmaroney, we're glad to know you found our waiting area at Audi Burlington comfortable and clean. We always aim for efficient service while keeping our customers informed throughout the process. Thanks for your review!

May 16, 2024

All the work got done sooner than expected. word word word word word word great! More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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May 16, 2024 -

Audi Burlington responded

Thank you, Stu! We'll see you next time! - Audi Burlington

May 13, 2024

Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Audi Burlington responded

Hi Max! It sounds like Anthony made an impression! We're glad to know you had a positive experience at Audi Burlington. Thanks for the shout-out!

May 13, 2024

Audi Burlingtons service department is one of the best I have ever experienced. Derek Brodeur always goes above and beyond to keep you in “the know”. Also nice touch that the car comes back sparkling clean. More

by ksgreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Audi Burlington responded

Hi K S Greeley! Thanks for the shout-out! We're glad to know that Derek and our service department at Audi Burlington have been able to impress you. Enjoy your sparkling clean car!

May 13, 2024

All service folks are Very helpful and efficient. Comfortable waiting room. In addition to service helped me with another item More

by KkB
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Brandano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Audi Burlington responded

Hi KKB! We're delighted to know that you found our service team at Audi Burlington helpful and efficient. We always aim for a comfortable experience, both in the waiting room and on the road!

May 12, 2024

Max provided me with great service! Super efficient and personable. Provided helpful video of service. More

by B. Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max - Service Dept.
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May 13, 2024 -

Audi Burlington responded

B., we're glad to know Max provided you with efficient and personable service at Audi Burlington. We appreciate your feedback!

May 11, 2024

Top notch service, no wait, great communication, friendly staff, just a really smooth and pleasant process overall. Nice work! More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Audi Burlington responded

Anna, we're delighted to know you had a smooth and pleasant experience at Audi Burlington. Thanks for your kind words about our service and staff!

May 10, 2024

Wonderful service was provided by Anthony. Very thorough and thoughtful! Extremely professional and competent. Thank you! More

by Gosia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Audi Burlington responded

We're glad to know that Anthony provided you with wonderful service at Audi Burlington! We strive for professionalism and thoroughness in our work. Thanks for your feedback!

May 10, 2024

I brought my car in for an oil change. The staff was very accommodating, gave me an idea of what to expect and the provided a time frame for when the job would likely be completed. They ev More

by topspin45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Audi Burlington responded

We're glad to know that you had a great experience with our team at Audi Burlington! It's always our goal to provide efficient and accommodating service. Thanks for trusting us with your car maintenance needs, we'll be sure to pass on the praise!

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