Audi Burlington - Service Center

It was effective for car service with your staff Jim I appreciate it about hie did that good job.. appreciate it about hie did that good job.. More

I had my first service appointment at Audi Burlington. This was after 15 years with Infinitii. The professionalism and attention to detail is top notch. I worked with Raymond as the supervisor and he quic This was after 15 years with Infinitii. The professionalism and attention to detail is top notch. I worked with Raymond as the supervisor and he quickly pulled in Jason the foreman to help. Both were great to work with. More

Jim was extremely helpful and accommodating as I evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. evaluated my options for repairing my Audi Q3. Trust is extremely important when servicing a vehicle, and Jim helps to cement that trust. More

Run don’t walk to Audi Burlington for buying /repairs on car. The dealership is 100% proficient and beyond the vast customer service. car. The dealership is 100% proficient and beyond the vast customer service. More

Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. perfectly. I would recommend them to anyone. More

In contrast, my previous experience at this dealership’s service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conv service department was far from satisfactory. From the outset, my service provider lacked warmth and engagement, failing to engage in meaningful conversations and treating me as a mere customer. After reviewing the necessary repairs via an application, I attempted to contact the service member via voicemail, but I was unable to receive a response. I made a follow-up call the following day, but there was still no answer. Upon retrieving my vehicle, I discovered that the service member was not present, and other team members were unaware of my intention to collect my car. The communication breakdown was severe. Given my imminent need for a new vehicle, I will be selecting a different Audi dealership and exploring alternative service providers in the future. More

Great experience! The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled effi The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled efficiently and professionally. Highly recommend! More

Above market rates for below market customer experience. Go elsewhere for service, you will be better off Go elsewhere for service, you will be better off More

Transparent information about my car 's needs. Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best o Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best of the best. I have never seen anyone besides Derek so consistently busy helping others. All in all it was another successful Audi Burlington experience! More

Max is exceptional. He went above and beyond with his customer focus and professionalism. He is an asset to Audi! He went above and beyond with his customer focus and professionalism. He is an asset to Audi! More