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Audi Burlington - Service Center

Burlington, MA

4.8
1,407 Reviews

1,407 Reviews of Audi Burlington - Service Center

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September 10, 2023

Anthony was great. He kept me in the loop the whole time while my vehicle was in the service department. Thumbs up!!! More

by Chinaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're happy to know that Anthony kept you well-informed during your vehicle service at Audi Burlington. We'll see you next time! Have a great ride!

September 08, 2023

I had a positive experience today, which involved frustrating contact with my insurance company and Audi Burlington assisted me and I was able to save a good chunk of change on the needed repair. Tha More

by Audiguy
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Audi Burlington responded

We're glad to know that we could assist you during a frustrating situation and help save on your repair at Audi Burlington. Thanks for sharing this positive experience!

September 08, 2023

I always go to Burlington dealership. The staff is friendly and good service for my A4 More

by Sanjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 08, 2023 -

Audi Burlington responded

Hey Sanjeet, thank you for your loyalty and for choosing Audi Burlington for your Audi A4 needs! We look forward to assisting you again in the future! Safe travels!

September 07, 2023

Excellent customer service ! !! Anthony was superb, and took care of all my needs. I bought my Audi from the same dealership and the experience was consistently superior! More

by Audi owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Audi Burlington responded

We're glad to know that Anthony and our team at Audi Burlington were able to provide you with superior service! Thanks for choosing us for your Audi purchase. We appreciate the positive feedback. Have a great ride!

September 05, 2023

An amazing experience as always, Ray was able to get my car in on very short notice and get the job done quickly More

by craig.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Audi Burlington responded

Hey Craig, we're glad to know that Ray was able to assist you promptly and efficiently at Audi Burlington. Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

September 05, 2023

Service department very professional. Seem over booked. But perhaps that’s the result of being very good More

by Audi 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Audi Burlington responded

We appreciate your feedback! It's great to know our service department at Audi Burlington impressed you with their professionalism. We're always working on improving scheduling, so thank you for your patience and understanding.

September 04, 2023

I am very satisfied for the service. She is very considerate and knowledgeable. The flat tire was replaced quickly to save me time More

by dongpeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Sep 05, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're happy to know you had a satisfying experience at Audi Burlington. Our team always aims to provide efficient and knowledgeable service. We'll see you next time! Safe travels!

September 01, 2023

Kelly was able to fix my tires and rims much quicker than probably expected. They look fantastic and the price was even better going through Kelly and Audi Burlington than any of the big tire retailers. E More

by richigentile26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat Parts Manager, Kelly Mullaney
Sep 01, 2023 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Kelly & the team appreciate your support and look forward to assisting you again next time. Take care!

August 31, 2023

Helped me out in an emergency with a nail in my tire. Appreciated the quick fix and professionalism from Jim, my service advisor. More

by P. Pilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're glad Jim and the Audi Burlington team could assist you promptly in your time of need. Thanks for trusting us with your vehicle!

August 31, 2023

Derek was excellent in explaining, responding and his timeliness in getting my car serviced. Very pleased with the whole experience. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Audi Burlington responded

We're so glad to know that Derek provided excellent service during your visit at Audi Burlington. Thanks for sharing this positive feedback, we appreciate it!

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