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Audi Burlington - Service Center

Burlington, MA

4.8
1,389 Reviews

1,389 Reviews of Audi Burlington - Service Center

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February 23, 2023

Dealer personnel and management are professional, efficient and very communicative. The quality of work performed is always top notch !! Best dealership I’ve ever worked with. More

by Louyanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Feb 24, 2023 -

Audi Burlington responded

It makes our day to know that we've provided the best care to you! Thank you for being part of our Audi Burlington family!

February 21, 2023

The customer service at Audi Burlington was great. Fantastic communication. I would highly recommend using their service More

by jtgrzelcyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent experience with our team here at Audi Burlington! We hope we have the opportunity to serve you again in the future!

February 15, 2023

Dropped off car, service tech ready for me. She also found another recall and added it to save me an extra trip. More

by pwesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Feb 16, 2023 -

Audi Burlington responded

Thanks for sharing your experience! We appreciate you trusting the Audi Burlington team with your vehicle and look forward to seeing you again in the future!

February 15, 2023

Very accommodating and knowledgeable. Service was completed in a timely manner and great communication throughout the process. More

by katcon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 16, 2023 -

Audi Burlington responded

It's nice to hear that we've made this a great experience! Thank you for leaving us this awesome five-star review!

February 10, 2023

In and out no fuss no muss just the way I like it Thank You More

by Buzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Audi Burlington responded

Thanks for the five-star rating! We're glad to hear that your visit with us was such a positive one. We hope to see you back for all of your future auto needs! -Audi Burlington

February 08, 2023

I’ve been a return customer for 15 years and 4 cars. Great sales staff and the best service department around. More

by mbd710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Burlington responded

Wow! We're honored to have earned your business for 15 years and appreciate you being our customer! We look forward to earning your five-star ratings again and again over the next decade and more! Thank you! - Audi Burlington

February 02, 2023

Always a pleasure to come in. Staff is always nice and welcoming and Gary is always upfront and straightforward when it comes to what needs to be done and what is recommended. More

by gbonet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Feb 03, 2023 -

Audi Burlington responded

Thank you for your continued support of the Audi Burlington team! Gary & the crew appreciate your support and look forward to your next visit!

February 01, 2023

Jim was a great representative of Audi Burlington. He’s attentive and informative.all Mr expectations were met. More

by Gm1989
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Audi Burlington responded

We're happy to hear Jim provided you with an excellent experience! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if there's anything else we can do for you!

February 01, 2023

They are always attentive and courteous and keeps you posted on the status of your service. More

by Nanlee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Feb 01, 2023 -

Audi Burlington responded

Thank you for your excellent review! We look forward to seeing you next time at Audi Burlington!

January 31, 2023

Quick drop off and pick up. Recommended service option with appropriate pricing. Good work on the car. More

by Sanjeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Audi Burlington responded

Thank you for your excellent review, Sanjeet! We look forward to working with you next time! -Audi Burlington

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