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Audi Clearwater

Clearwater, FL

4.9
2,867 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars. 4. We do care. 5. We won't say no. 6. We will do the right thing. 7. We will share ideas & knowledge. 8. We will listen. 9. We will be a gracious host. 10. We will always demonstrate mutual respect. This crystallizes our sincere desire to provide the finest service, care and attention you would expect and more. That's why we truly feel that Crown Audi is The Better Way to Buy.
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18940 US Highway 19 N

Clearwater, FL

33764

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Showing 2,867 reviews

December 09, 2018

New car George Rangelov was key to my finding my new Audi. I was looking to upgrade my previous Audi Q5 and George took the time to research and show me sever More

by TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Rangelov
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2018

Perfection I had the pleasure being assisted by Hannah Thomas in my second Audi purchase. She is knowledgeable, welcoming, and very patient. Thank you Hannah, an More

by Josoling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Thomas
Dec 10, 2018 -

Audi Clearwater responded

Hi John, Congratulations on your second Audi! We are so glad we had the chance to work with you on this wonderful purchase, and we are overjoyed that Hannah and the team could be of such great assistance to you throughout your visit. Please enjoy, drive safely, and let us know if there is anything more we could do for you in the future.

December 07, 2018

Great, stress free experience Jess Ferraro did a great job educating me about Audi and was also very responsive to questions and respectful of my time. It was a really good experi More

by ramkrshn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Ferraro
Dec 10, 2018 -

Audi Clearwater responded

Thank you so much for your kind feedback! We're so glad that Jess was was so thorough in ensuring that you were fully content and confident in your new Audi. Please enjoy your new vehicle, and let us know if you have any further questions or concerns in the future! Congratulations!

December 07, 2018

Excellent customer service. Steve Yeager gave me great customer service and went above my expectations. He stood by every statement he made and I was very impressed by his work e More

by Cathytuson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Audi Clearwater responded

Hi Cathy, We're overjoyed to know that Steve and Chris exceeded your expectations with the assistance they provided to you. Transparent and efficient service is our goal, and we are pleased to hear of your contentment with your overall experience. Please let us know if there is anything more we could assist you with in the future.

December 04, 2018

Love My 2014 Audi A5 I purchased a 2014 Audi A5 and love the car. I owned a 328I BMW for 8 years and feel already that the Audi was a great decision for me. Mr. Cabral w More

by curmonique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vantuil Cabral
Dec 07, 2018 -

Audi Clearwater responded

Congratulations on your new Audi A5! We are thrilled to hear how happy you are with your decision, and we thank you for the opportunity to assist you with this purchase! It is our goal to ensure that our guests' experiences are smooth and hassle-free, and we are delighted that your experience with Vantuil was successful enough to earn your recommendation! Drive safely, and please let us know what more we could do for you in the future.

December 04, 2018

Purchase of a 2019 Q7 I had looked online at their inventory of Q7s and was focused on a particular vehicle I contacted the dealership and Ryan Wolfe set up an appointment More

by LJV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JeanMarc Biewend, Jessica Ferraro
December 03, 2018

Awesome Service My sales person, Ryan Wolfe was great. He spent time with me weeks before he actually met me. He also took the time to find me a car way across the More

by Everett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2018

Speedy and kind Bill was efficient and pleasant. I would highly recommend Audi Clearwater to all my friends and family! Service was done well and my kids enjoyed the More

by AmandaPedigo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Moore
November 30, 2018

Ridiculous First I almost never write a review. We got a recall for a Q-5. The recalled said if we don’t get it fixed, if the suv is garaged then it could catch More

by Tom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to name names
Dec 10, 2018 -

Audi Clearwater responded

Dear Mr. Donnelley, We appreciate you writing a review and providing us with feedback in your recent experience in our service department. We sincerely apologize for the inconvenience we have caused you and your wife. We did have internal miscommunication regarding the delivery of the part required for your recall repair. These parts are vehicle-specific from the factory and the part was not delivered as expected. We should have called to cancel your appointment that day. Unfortunately, we also had internal miscommunication regarding the valet pickup of your vehicle for the rescheduled recall appointment. We do understand your frustration with us, and hope that our efforts to make it up to you have helped to alleviate that frustration. If I can be of any personal assistance to you please do not hesitate to contact me directly at the dealership on 727-324-1800 5550 or by email at temery@crowncars.com. Sincerely, Todd Emery, Service Manager

November 30, 2018

Purchased a used Audi A8L Called about a vehicle showing in there inventory. I spoke with Van Cabral via phone who stated the vehicle was available and to come down when I had More

by AudiA8L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Grow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Parks, Vantuil Cabral
Dec 03, 2018 -

Audi Clearwater responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

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