
Audi Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a pleasant experience. My service supervisor was efficient, professional, and nice overall! Complimentary coffee, drinks, and snack variety area to choose from, while you w My service supervisor was efficient, professional, and nice overall! Complimentary coffee, drinks, and snack variety area to choose from, while you wait for your vehicle. More
Service advisor and service was excellent. Car was also wash. Work performed in a reasonable time frame Car was also wash. Work performed in a reasonable time frame More
Jaramy, my sales representative, Along with Christina, my service advisor, provided excellent service, communicated every step of the way and made certain I was satisfied with the work. A wonderful experie service advisor, provided excellent service, communicated every step of the way and made certain I was satisfied with the work. A wonderful experience with such caring, professional people. I highly recommend Jaramy for every detail of purchasing an Audi and Christina for thorough service advisor. More
The dealership is really nice and clean, I thought I was going to be upset but we received the utmost kindness from everyone we met. We travel a bit but coming to this dealership for all of our maintenance going to be upset but we received the utmost kindness from everyone we met. We travel a bit but coming to this dealership for all of our maintenance will be enjoyable. Thanks to my service advisor Marvin was excellent and professionalism was awesome. Thanks for showing me a real awesome dealership that makes us happy and assured that the customer comes first. More
The dealership is very accommodating and one leaves with a pleasant experience. Everyone is helpful and professional. Upfront and honest on the best way to service your car. a pleasant experience. Everyone is helpful and professional. Upfront and honest on the best way to service your car. More
I can't say enough about the friendliness and professionalism of Jeff and the entire Dallas Audi team. From the moment I drive up and talk to Valet, to the receptionist, to the various service pr professionalism of Jeff and the entire Dallas Audi team. From the moment I drive up and talk to Valet, to the receptionist, to the various service professionals, Jeff Davidson, and Drew and every smiling face along the way... attention and courtesy was over-the-top. Everyone's outgoing attitude to make me feel welcome and to be treated with respect (especially AFTER the sale) has been amazing! I've been through all the other usual luxury makes, and finally found the best with Dallas Audi and their team; hands down the best! More
Our sales person Epi was wonderful. Very helpful kept us updated every step of the way. Great customer service. Very helpful kept us updated every step of the way. Great customer service. More
Jeff was awesome. He even went out of his way to get the car detailed on a busy Saturday. Appreciate the top quality customer service! He even went out of his way to get the car detailed on a busy Saturday. Appreciate the top quality customer service! More
I called this dealership to get a price on an Audi Q7 spoke to Cody Cody said would call me back within 30 minutes with a lease price 11:30 am, 12:30 pm and 1:30 pm came by and no call all 3 times I left spoke to Cody Cody said would call me back within 30 minutes with a lease price 11:30 am, 12:30 pm and 1:30 pm came by and no call all 3 times I left a voice mail or message for Cody no call back. I called back and asked to speak to a manager the receptionist transfer me to a manager who did not answer I called back the receptionist said the managers was in front of his desk and she would transfer me manager did not answer called again receptionist said he is sitting in front of his phone again didn’t answer finally she said let me go ahead and give him the message personally and finally Michael Mobley answer the phone (who by the way was the rudest Manager I ever spoke to) I can see why his employees are they way they are from his teachings. After explaining everything to Mr. Mobley he had a could careless attitude and his words were I either help you now or you need to call someone else. I then told him I would call someone else and put this on social media his response was basically that I needed to do what I needed to do. As I start writing this on social media pages I get a call from Thomas who claimed he was the GM after listening to me although he was not rude he said he would handle this himself and within 15 minutes I get a call from Cody who basically gave me a price and had an attitude of take it or leave it I left it because it was one of the highest lease price in all the Metroplex. As much as I hate to say it and I hate using this it almost feels like to me that these people did not help me because they felt I could possibly not afford this type of vehicle by judging me being that I have a Hispanic surname. People shop around I picked up the same lease out of Shreveport Louisiana for $250 a month less to not go by the first price they give you it took me for five hours to call 30 dealerships but you tell me if $250 a month for the same car was not worth those for five hours I am saving thousands don’t shop there call around there are nicer places there are cheaper places you will get exactly the same vehicle for a lot less More
Wonderful service and hospitality. Service department was a little behind, but the car was worth the wait and jaramy was on top of it the entire time Service department was a little behind, but the car was worth the wait and jaramy was on top of it the entire time More