Audi Des Moines

Excellent Service I had the opportunity to work with Rob Bridges on my new Audi. He was exceptional to work with to find me the best vehicle within my budget. He is ver I had the opportunity to work with Rob Bridges on my new Audi. He was exceptional to work with to find me the best vehicle within my budget. He is very knowledgeable on everything Audi has to offer and I will be a customer for life! More

Quick Service They told me an hour and a half. I was out in 65 - 75 minutes. And, the service was free. You can't beat that! They told me an hour and a half. I was out in 65 - 75 minutes. And, the service was free. You can't beat that! More

Salesperson was very knowledgeable. Stephanie was very knowledgeable answering every question about Audi that we had. She was very professional yet personal. Stephanie has also followe Stephanie was very knowledgeable answering every question about Audi that we had. She was very professional yet personal. Stephanie has also followed up a few times to assure we are happy with our purchase and to see if we have any questions. Alek also provided excellent customer service. More

owner good staff and services and I like shuttle services for drop off and pick up on time. if your car need any extra work they let you know right away. good staff and services and I like shuttle services for drop off and pick up on time. if your car need any extra work they let you know right away. More

Purchased a 2018 Audi A4 Salesperson Rob Bridges was fantastic to work with! He was knowledgeable, personable and a joy to do business with. We drove 4 hours to your dealershi Salesperson Rob Bridges was fantastic to work with! He was knowledgeable, personable and a joy to do business with. We drove 4 hours to your dealership from Eden Prairie, Minnesota and Rob kept us informed about the car we were interested in purchasing until we were able to get there! He answered all our questions honestly and if he didn’t know, he’d find out and give us a call back in a timely fashion. More

Awesome! This had to be our best experience buying a car by far!! Brent made things seemless and always did what he said he will do. We got a very good fair pr This had to be our best experience buying a car by far!! Brent made things seemless and always did what he said he will do. We got a very good fair price without any xx! (Unique these days...) We came from Chicago to pick up the car! You would think we should buy one by us, but experience- not even close! Looking froward to be buying more cars from you guys! PS - Shout out to Alex (finance manager), made things fast since I had drive back - great guy and knew his stuff. Thank you! More

Pretty good I recently purchased a certified used A4 recently. My salesman was very friendly and there was no sales pressure. It was a struggle but in the end I f I recently purchased a certified used A4 recently. My salesman was very friendly and there was no sales pressure. It was a struggle but in the end I feel like we came to a fair deal. My only issue with the purchase, and it’s a big one, is that I had to take my New Certified car into the shop the very next day due to some very apparent pulsating when braking. I checked the certified sign off sheet and all the boxes were checked including the boxes that checked acceleration and braking along with checked rotors and for pulsating. So if the car was truly certified and the mechanic who checked the boxes truly did there job then I would not have had to take my car into the shop the day after I bought it. Needless to say I was not happy about that nor am I still happy about that. It makes me strongly question quality and standards of the dealership if such a noticible issue was not caught. I have bought multiple cars here but will strongly question doing so in the future because of this instance. More

Perfect Dealership for This Customer I appreciated that all of my questions were answered quickly and correctly, and the deal they gave me was very fair. Everett was patient with me and w I appreciated that all of my questions were answered quickly and correctly, and the deal they gave me was very fair. Everett was patient with me and was authentic in his excitement about the vehicle. He is an excellent communicator and made sure I was buying exactly what I wanted. Once I drove the Q5 I had to have it, and the dealership did everything necessary to make that happen. I will be back, but not soon, because I really love this car and plan to drive it for a long time! More

Very good experience I went to this dealership to test drive a Q7, with no intentions of buying that day. Robert and Brent were attentive, but not too pushy with wanting I went to this dealership to test drive a Q7, with no intentions of buying that day. Robert and Brent were attentive, but not too pushy with wanting to make a deal that day. I feel like they made the effort to craft a fair deal for both of us. I would work with both of them again and would recommend them to others. More

Service was Excellent. The guys in the Service area were very helpful, and courteous throughout the whole process. They were very helpful and answered our questions and gave The guys in the Service area were very helpful, and courteous throughout the whole process. They were very helpful and answered our questions and gave us more information than we thought we might have needed. We are very satisfied with the end results for our Audi. More