Audi Des Moines

Terrible experience Terrible Sales person who was not listening to me, to my needs for the car that I needed. I was not important enough for him to really care! Terrible Sales person who was not listening to me, to my needs for the car that I needed. I was not important enough for him to really care! More

Excellent service! We had a great experience working with George. He was very professional, answered all of our questions, was patient with us and not pushy. Most import We had a great experience working with George. He was very professional, answered all of our questions, was patient with us and not pushy. Most importantly was able to locate and get an Audi Q7 at a price we needed. More

Wonderful Brent was outstanding! He was very professional and made the transaction flow seemlessly. I would recommend Audi of Des Moines to all my friends and Brent was outstanding! He was very professional and made the transaction flow seemlessly. I would recommend Audi of Des Moines to all my friends and family. More

purchase of 2018 audi a5 sportback was quick i was at the dealership for about an hour and a half . got good deal on 2018 audi a5 sportback and drove back home satisfied.it was quick buy. i was at the dealership for about an hour and a half . got good deal on 2018 audi a5 sportback and drove back home satisfied.it was quick buy. More

A5 Purchase Everett was great to work with. He was very knowledgeable, polite, & friendly. One recommendation for the dealership is that it would be nice to hav Everett was great to work with. He was very knowledgeable, polite, & friendly. One recommendation for the dealership is that it would be nice to have some of the extras included with the purchase of the vehicle. For example, the exterior or interior protection, the extended warranty, the dent repair, etc. It would also be nice if these extras were discussed before you came in to sign the papers & pick up the car. More

George was vary easy to work with! Good service and not pushy! Everyone was very professional! George offered to have me come back as many times as necessary to learn the car. Good service and not pushy! Everyone was very professional! George offered to have me come back as many times as necessary to learn the car. More

30,000 mile checkup Great service! Mark Rummans had my loaner vehicle waiting for me. My car was done by promised time! Delightful experience on all levels! Thank y Great service! Mark Rummans had my loaner vehicle waiting for me. My car was done by promised time! Delightful experience on all levels! Thank you! More

Excellent Everyone was very friendly!!! Brent kept his word!!! I would definitely recommend... love, love the SUV.... The SUV was ready to go after our pape Everyone was very friendly!!! Brent kept his word!!! I would definitely recommend... love, love the SUV.... The SUV was ready to go after our paper work was done!!!! Excellent dealership!!!! More

Great staff From the moment I walked into the dealership, entire staff was friendly, courteous and professional. I felt like my sales professional, Brad Ernst, di From the moment I walked into the dealership, entire staff was friendly, courteous and professional. I felt like my sales professional, Brad Ernst, did an exceptional job of understanding my needs, showing me a vehicle which adhered to those needs and thoroughly explaining all the benefits this vehicle had to offer. More

Audi Des Moines is my new best dealership! I bought my 2015 Q5 from another auto dealership in Des Moines from which my husband and I had purchased multiple cars over the past 12 years. I wasn' I bought my 2015 Q5 from another auto dealership in Des Moines from which my husband and I had purchased multiple cars over the past 12 years. I wasn't made aware of the emissions lawsuit against Volkswagen or that my car was included in the claim settlement that resulted from that lawsuit. The dealership just forwarded the recall letter to me with a voicemail stating that I would have to deal with an Audi dealership to have the emissions recall work completed. No referral to Audi Des Moines, no help with the issue whatsoever! I thought I'd made a serious mistake buying the car and I dreaded changing dealerships! What a great surprise it was when I began the recall repair process with Brian at Audi Des Moines! From start to finish, he was professional, knowledgeable about the claim settlement from Volkswagen and the emissions recall/repair process, helpful and friendly. He told me it would be a full-day repair and my car was ready for me at the time he promised. He told me that as part of the claim settlement, I would have an Audi loaner car to drive that day and a Q5 was ready for me as soon as I dropped off my car. Great service, lovely service center and professional employees! Audi Des Moines is my Q5's new home for any and all future service needs. More